United Kingdom Sunderland

Broadband Providers in Sunderland

Broadband Providers available in Sunderland include Sky Broadband, Virgin Media, and BT. Sunderland's fastest provider is Virgin Media, with a median speed of 81 Mbps. The most popular provider in Sunderland is Sky Broadband. The average broadband speed in Sunderland in 2022 is 60 Mbps, and the median speed locally is 34 Mbps.

 

Sunderland Broadband Statistics

Sunderland has the second-best fibre access out of all major cities in the North East, and is among the 10 worst-off major cities in terms of fibre access across the UK as a whole. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to 10% of residents. UltraFast 300+ Mbps is available to 69% of residents, while SuperFast 30+ Mbps broadband is available to 99% of Sunderland's households.

Poor broadband infrastructure results in low speed test averages in Sunderland postcodes like SR4, SR5, SR3, SR2, and DH4. Over the past year, we’ve recorded a 34 Mbps median internet speed in Sunderland, which is 7.71% below the United Kingdom national median of 37 Mbps.

Sunderland increased access to Gigabit speeds by 3.46 percentage points in the past year. The buildout rate is also better than neighbouring major cities like Gateshead (gained 1.85 percentate points) and Stockton-on-Tees (gained 0.22 percentate points). In addition, real-world speed test data shows that Sunderland is dramatically faster than Hetton (54% slower).

 
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Broadband Providers

+ View our methodology for ranking local providers
Most popular choice
 
Provider
Overall Performance
Customer Ratings
Sky Broadband Logo
58 /100
5.20 /10
Sky Broadband
About average
Average
 
50,832 Speed Tests
883 reviews
Plans & Pricing
Fastest median speed
 
Provider
Overall Performance
Customer Ratings
Virgin Media Logo
68 /100
5.30 /10
Virgin Media
Above average
Average
 
38,980 Speed Tests
1516 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
BT Logo
69 /100
6.0 /10
BT
Above average
Average
 
10,305 Speed Tests
778 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
TalkTalk Logo
52 /100
5.10 /10
TalkTalk
About average
Average
 
9,979 Speed Tests
379 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Plusnet Logo
55 /100
6.10 /10
Plusnet
About average
Average
 
2,841 Speed Tests
444 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
EE Logo
58 /100
6.60 /10
EE
About average
Above Average
 
2,606 Speed Tests
396 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Vodafone Logo
59 /100
5.50 /10
Vodafone
About average
Average
 
1,766 Speed Tests
232 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Shell Energy Logo
35 /100
5.0 /10
Shell Energy
Below average
Average
 
643 Speed Tests
55 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Hyperoptic Logo
97 /100
9.60 /10
Hyperoptic
Above average
Above Average
 
107 Speed Tests
48 reviews
Provider
Overall Performance
Customer Ratings
Glide Logo
68 /100
7.50 /10
Glide
Above average
Above Average
 
38 Speed Tests
10 reviews
Provider
Overall Performance
Customer Ratings
Zen Internet Logo
65 /100
9.90 /10
Zen Internet
Above average
Above Average
 
13 Speed Tests
69 reviews
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Broadband Network Infrastructure in Sunderland

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Ofcom Fibre Access Analysis for Sunderland

See the chart below for annual reporting on fibre build rates in the Sunderland area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.

 1,000+ Mbps300+ Mbps30+ Mbps
202110.00%68.70%98.58%
20206.54%65.45%98.78%
20193.26%62.72%98.91%
20180.27%58.07%98.22%
20170.04%54.93%97.72%
20160.00%0.00%97.34%

Map of Sunderland's Fibre Broadband Availability by Postcode

Gigabit Availability

10.00%

of people living in Sunderland can obtain to 1,000+ Mbps broadband speeds

Ultrafast Speeds

68.70%

of Sunderland residents can get 300+ Mbps internet service

Superfast 30+ Mbps Broadband

98.58%

availability in Sunderland

Poor Broadband Speeds

1.14%

of Sunderland is limited to broadband speeds under 30 Mbps

Sunderland Broadband Speeds Report

Average Broadband Speeds in Sunderland

YearSunderland AverageUnited Kingdom AverageDifference
201821.29 Mbps26.27 Mbps18.96% Slower
201924.32 Mbps30.63 Mbps20.60% Slower
202099.09 Mbps80.31 Mbps23.38% Faster
202159.78 Mbps66.05 Mbps9.49% Slower

Sunderland Broadband Speed Distribution

 Percentage of Speed Tests in Speed Range
Internet Speed RangeSunderlandUnited Kingdom
Very Slow: under 10 Mbps21.17%19.92%
Slow: 10-30 Mbps26.73%25.74%
Adequate: 30-60 Mbps26.50%25.20%
Good: 60-80 Mbps7.81%10.20%
Fast: 80-300 Mbps14.81%15.33%
Very Fast: over 300 Mbps2.99%3.60%

How Sunderland Compares to Major Cities

City / TownMax SpeedTypical Speed RangeMedian 
Greater London5794.21 Mbps33.02—95.86 Mbps45.54 MbpsFaster
Birmingham941.32 Mbps29.29—107 Mbps38.47 MbpsFaster
Liverpool1134.53 Mbps25.52—89.6 Mbps34.58 MbpsFaster
Bristol943.13 Mbps30.35—109.9 Mbps42.28 MbpsFaster
Leicester935.89 Mbps27.45—99.24 Mbps37 MbpsFaster
Edinburgh874.24 Mbps29.96—107.47 Mbps38.02 MbpsFaster
Sunderland927.81 Mbps26.34—72.97 Mbps34 Mbps-
Nottingham2371.49 Mbps16.2—40.46 Mbps19.1 MbpsSlower
Sheffield932.42 Mbps23.73—68.81 Mbps32.06 MbpsSlower
Glasgow913.93 Mbps20.58—71.34 Mbps32 MbpsSlower

Cities and Provider Internet Speeds in Sunderland

PositionCityMax SpeedTypical Speed RangeMedian# Providers
1Sunderland927.81 Mbps26.34—72.97 Mbps34 Mbps13
2Hetton561.07 Mbps15.7—52.41 Mbps22.06 Mbps7

Sunderland Broadband Speeds Over Time

We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.

How Sunderland Compares for Internet Speed in Sunderland

PositionCity / TownMax SpeedTypical Speed RangeMedian 
1Sunderland927.81 Mbps26.34—72.97 Mbps34 Mbps-

Sunderland Internet Speed Test Results

We analysed the results of people in Sunderland testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in Sunderland ran 4 internet speed tests per session. Looking at broadband download speeds, if the Sunderland resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For Sunderland's residents, of the internet speed tests we measured, 38.43% were fast, 23.81% slow, and 37.76% broadly the same.

Most Recent Tests

ProviderStart Time# TestsDurationStart SpeedEnd SpeedStatus
Sky Broadband18 Jan 2022 23:46:42255 secs48.38 Mbps47.56 Mbps
BT18 Jan 2022 21:59:27230 mins24.06 Mbps65.15 MbpsImproved
Sky Broadband18 Jan 2022 22:25:1423 mins3.21 Mbps67.06 MbpsImproved
Sky Broadband18 Jan 2022 22:13:05244 secs26.76 Mbps22.76 MbpsNeeds help
Virgin Media18 Jan 2022 21:43:4948 mins203.72 Mbps151.73 MbpsNeeds help
Virgin Media18 Jan 2022 21:32:15216 secs347.83 Mbps327.29 Mbps
Virgin Media18 Jan 2022 21:27:10219 secs54.78 Mbps82.37 MbpsImproved
Sky Broadband18 Jan 2022 21:09:31214 mins7.73 Mbps5.01 MbpsNeeds help, very slow
BT18 Jan 2022 20:36:38445 mins4.55 Mbps2.63 MbpsNeeds help, very slow
Sky Broadband18 Jan 2022 21:05:5637 mins6.57 Mbps18.04 MbpsImproved
Virgin Media18 Jan 2022 19:28:492576 mins275.64 Mbps241.84 MbpsNeeds help
BT18 Jan 2022 20:30:472108 secs15.08 Mbps2.69 MbpsNeeds help, very slow
Virgin Media18 Jan 2022 20:19:21270 secs75.24 Mbps80.31 Mbps
BT18 Jan 2022 20:13:50228 secs40.4 Mbps39.33 Mbps
Sky Broadband18 Jan 2022 19:24:29939 mins9.65 Mbps6.8 MbpsNeeds help, very slow
TalkTalk18 Jan 2022 20:00:28233 secs29.59 Mbps29.75 Mbps
Virgin Media18 Jan 2022 19:59:59236 secs30.66 Mbps32.05 Mbps
BT18 Jan 2022 19:26:33211 mins25.42 Mbps30.24 MbpsImproved
Shell Energy18 Jan 2022 19:14:19246 secs2.44 Mbps1.8 MbpsNeeds help, very slow
Sky Broadband18 Jan 2022 18:48:10232 secs15.18 Mbps18.07 MbpsImproved

Summary of Internet Service Providers in Sunderland

#Provider NameMax SpeedTypical Speed Range
1Hyperoptic831.11 Mbps35.87—163.52 Mbps
2Virgin Media844.3 Mbps52.24—197.53 Mbps
3Zen Internet185.19 Mbps41.4—55.84 Mbps
4Andrews & Arnold62.23 Mbps0—36.87 Mbps
5BT927.81 Mbps25.69—57.75 Mbps
6EE687.19 Mbps23.05—56.72 Mbps
7Vodafone889.04 Mbps24.9—56.77 Mbps
8TalkTalk497.12 Mbps18.54—49.41 Mbps
9Sky Broadband452.45 Mbps20.54—49.46 Mbps
10Plusnet73.83 Mbps15.23—36.62 Mbps
11Glide95.97 Mbps10.87—25.37 Mbps
12Shell Energy67.32 Mbps6.36—27.58 Mbps
13Call279.32 Mbps0.13—8.39 Mbps

Smaller Towns, Villages, and Wards in Sunderland

WardMedian AgeRent PrivatelyRent CouncilMortageCommute via Public TransportWork From Home
Houghton-Le-Spring42.08.90%10.96%34.96%11.09%2.66%
Ryhope41.08.53%15.04%36.93%14.81%2.74%

Frequently Asked Questions about Internet Providers in Sunderland

How many broadband providers in Sunderland are there?

Sunderland has 13 ISPs tested by its 277,417 residents.

Who is the fastest broadband provider in Sunderland?

Virgin Media is the fastest broadband provider in Sunderland with 844.3 Mbps, and an average internet speed range of 52.24—197.53 Mbps.

Who is the best internet provider in Sunderland?

The best internet provider in Sunderland is Virgin Media, and their users typically see broadband speeds in the range of 52.24 to 197.53 Mbps.

What is the average internet speed in Sunderland?

Users in Sunderland see an average internet speed of 26.34 up to 885 Mbps, and the fastest speed we've seen is 927.81 Mbps.

Is Sky Broadband available in Sunderland?

Broadband service from Sky Broadband is available in Sunderland, and the fastest speed we've seen from them is 452.45 Mbps.

Is Virgin Media available in Sunderland?

Broadband service from Virgin Media is available in Sunderland, and the fastest speed we've seen from them is 844.3 Mbps.

Is BT available in Sunderland?

Broadband service from BT is available in Sunderland, and the fastest speed we've seen from them is 927.81 Mbps.

Is BT full fibre available in Sunderland?

Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 102 of Sunderland's postcodes.

Who is the most popular broadband provider in Sunderland?

The broadband provider with the most users in Sunderland is Sky Broadband.

Author: Thomas Buck

Last Reviewed By: Tyler Cooper

Published: 10 Nov 2019

Last Updated: 18 Jan 2022

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