Broadband Providers available in Sunderland include Sky Broadband, Virgin Media, and BT. Sunderland's fastest provider is Virgin Media, with a median speed of 81 Mbps. The most popular provider in Sunderland is Sky Broadband. The average broadband speed in Sunderland in 2022 is 60 Mbps, and the median speed locally is 34 Mbps.
Sunderland has the second-best fibre access out of all major cities in the North East, and is among the 10 worst-off major cities in terms of fibre access across the UK as a whole. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to 10% of residents. UltraFast 300+ Mbps is available to 69% of residents, while SuperFast 30+ Mbps broadband is available to 99% of Sunderland's households.
Poor broadband infrastructure results in low speed test averages in Sunderland postcodes like SR4, SR5, SR3, SR2, and DH4. Over the past year, we’ve recorded a 34 Mbps median internet speed in Sunderland, which is 7.71% below the United Kingdom national median of 37 Mbps.
Sunderland increased access to Gigabit speeds by 3.46 percentage points in the past year. The buildout rate is also better than neighbouring major cities like Gateshead (gained 1.85 percentate points) and Stockton-on-Tees (gained 0.22 percentate points). In addition, real-world speed test data shows that Sunderland is dramatically faster than Hetton (54% slower).
We rank each provider relative to all providers in The United Kingdom based on their median download and upload speeds, measured round trip time latencies, and the percentage of speeds tests that exceed 50 Mbps.
Customer ratings are based on local reviews matched to Sunderland IP addresses. Providers can be scored on a range of 1 to 10, and ranked relative to all providers in The United Kingdom.
Median Speed Test Result
The median is the middle result in the range of tests we measured for each provider in Sunderland in the past year. Median speeds provide a better comparison than raw averages because they control for the longtail of tests related to Wi-Fi issues. The charts below represent the distribution of tests associated with each provider from low to high.
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See the chart below for annual reporting on fibre build rates in the Sunderland area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.
|1,000+ Mbps||300+ Mbps||30+ Mbps|
of people living in Sunderland can obtain to 1,000+ Mbps broadband speeds
of Sunderland residents can get 300+ Mbps internet service
Superfast 30+ Mbps Broadband
availability in Sunderland
Poor Broadband Speeds
of Sunderland is limited to broadband speeds under 30 Mbps
|Year||Sunderland Average||United Kingdom Average||Difference|
|2018||21.29 Mbps||26.27 Mbps||18.96% Slower|
|2019||24.32 Mbps||30.63 Mbps||20.60% Slower|
|2020||99.09 Mbps||80.31 Mbps||23.38% Faster|
|2021||59.78 Mbps||66.05 Mbps||9.49% Slower|
|Percentage of Speed Tests in Speed Range|
|Internet Speed Range||Sunderland||United Kingdom|
|Very Slow: under 10 Mbps||21.17%||19.92%|
|Slow: 10-30 Mbps||26.73%||25.74%|
|Adequate: 30-60 Mbps||26.50%||25.20%|
|Good: 60-80 Mbps||7.81%||10.20%|
|Fast: 80-300 Mbps||14.81%||15.33%|
|Very Fast: over 300 Mbps||2.99%||3.60%|
|City / Town||Max Speed||Typical Speed Range||Median|
|Greater London||5794.21 Mbps||33.02—95.86 Mbps||45.54 Mbps||Faster|
|Birmingham||941.32 Mbps||29.29—107 Mbps||38.47 Mbps||Faster|
|Liverpool||1134.53 Mbps||25.52—89.6 Mbps||34.58 Mbps||Faster|
|Bristol||943.13 Mbps||30.35—109.9 Mbps||42.28 Mbps||Faster|
|Leicester||935.89 Mbps||27.45—99.24 Mbps||37 Mbps||Faster|
|Edinburgh||874.24 Mbps||29.96—107.47 Mbps||38.02 Mbps||Faster|
|Sunderland||927.81 Mbps||26.34—72.97 Mbps||34 Mbps||-|
|Nottingham||2371.49 Mbps||16.2—40.46 Mbps||19.1 Mbps||Slower|
|Sheffield||932.42 Mbps||23.73—68.81 Mbps||32.06 Mbps||Slower|
|Glasgow||913.93 Mbps||20.58—71.34 Mbps||32 Mbps||Slower|
|Position||City||Max Speed||Typical Speed Range||Median||# Providers|
|1||Sunderland||927.81 Mbps||26.34—72.97 Mbps||34 Mbps||13|
|2||Hetton||561.07 Mbps||15.7—52.41 Mbps||22.06 Mbps||7|
We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.
|Position||City / Town||Max Speed||Typical Speed Range||Median|
|1||Sunderland||927.81 Mbps||26.34—72.97 Mbps||34 Mbps||-|
We analysed the results of people in Sunderland testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in Sunderland ran 4 internet speed tests per session. Looking at broadband download speeds, if the Sunderland resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For Sunderland's residents, of the internet speed tests we measured, 38.43% were fast, 23.81% slow, and 37.76% broadly the same.
|Provider||Start Time||# Tests||Duration||Start Speed||End Speed||Status|
|Sky Broadband||18 Jan 2022 23:46:42||2||55 secs||48.38 Mbps||47.56 Mbps|
|BT||18 Jan 2022 21:59:27||2||30 mins||24.06 Mbps||65.15 Mbps||Improved|
|Sky Broadband||18 Jan 2022 22:25:14||2||3 mins||3.21 Mbps||67.06 Mbps||Improved|
|Sky Broadband||18 Jan 2022 22:13:05||2||44 secs||26.76 Mbps||22.76 Mbps||Needs help|
|Virgin Media||18 Jan 2022 21:43:49||4||8 mins||203.72 Mbps||151.73 Mbps||Needs help|
|Virgin Media||18 Jan 2022 21:32:15||2||16 secs||347.83 Mbps||327.29 Mbps|
|Virgin Media||18 Jan 2022 21:27:10||2||19 secs||54.78 Mbps||82.37 Mbps||Improved|
|Sky Broadband||18 Jan 2022 21:09:31||2||14 mins||7.73 Mbps||5.01 Mbps||Needs help, very slow|
|BT||18 Jan 2022 20:36:38||4||45 mins||4.55 Mbps||2.63 Mbps||Needs help, very slow|
|Sky Broadband||18 Jan 2022 21:05:56||3||7 mins||6.57 Mbps||18.04 Mbps||Improved|
|Virgin Media||18 Jan 2022 19:28:49||25||76 mins||275.64 Mbps||241.84 Mbps||Needs help|
|BT||18 Jan 2022 20:30:47||2||108 secs||15.08 Mbps||2.69 Mbps||Needs help, very slow|
|Virgin Media||18 Jan 2022 20:19:21||2||70 secs||75.24 Mbps||80.31 Mbps|
|BT||18 Jan 2022 20:13:50||2||28 secs||40.4 Mbps||39.33 Mbps|
|Sky Broadband||18 Jan 2022 19:24:29||9||39 mins||9.65 Mbps||6.8 Mbps||Needs help, very slow|
|TalkTalk||18 Jan 2022 20:00:28||2||33 secs||29.59 Mbps||29.75 Mbps|
|Virgin Media||18 Jan 2022 19:59:59||2||36 secs||30.66 Mbps||32.05 Mbps|
|BT||18 Jan 2022 19:26:33||2||11 mins||25.42 Mbps||30.24 Mbps||Improved|
|Shell Energy||18 Jan 2022 19:14:19||2||46 secs||2.44 Mbps||1.8 Mbps||Needs help, very slow|
|Sky Broadband||18 Jan 2022 18:48:10||2||32 secs||15.18 Mbps||18.07 Mbps||Improved|
|#||Provider Name||Max Speed||Typical Speed Range|
|1||Hyperoptic||831.11 Mbps||35.87—163.52 Mbps|
|2||Virgin Media||844.3 Mbps||52.24—197.53 Mbps|
|3||Zen Internet||185.19 Mbps||41.4—55.84 Mbps|
|4||Andrews & Arnold||62.23 Mbps||0—36.87 Mbps|
|5||BT||927.81 Mbps||25.69—57.75 Mbps|
|6||EE||687.19 Mbps||23.05—56.72 Mbps|
|7||Vodafone||889.04 Mbps||24.9—56.77 Mbps|
|8||TalkTalk||497.12 Mbps||18.54—49.41 Mbps|
|9||Sky Broadband||452.45 Mbps||20.54—49.46 Mbps|
|10||Plusnet||73.83 Mbps||15.23—36.62 Mbps|
|11||Glide||95.97 Mbps||10.87—25.37 Mbps|
|12||Shell Energy||67.32 Mbps||6.36—27.58 Mbps|
|13||Call27||9.32 Mbps||0.13—8.39 Mbps|
|Ward||Median Age||Rent Privately||Rent Council||Mortage||Commute via Public Transport||Work From Home|
Sunderland has 13 ISPs tested by its 277,417 residents.
Virgin Media is the fastest broadband provider in Sunderland with 844.3 Mbps, and an average internet speed range of 52.24—197.53 Mbps.
The best internet provider in Sunderland is Virgin Media, and their users typically see broadband speeds in the range of 52.24 to 197.53 Mbps.
Users in Sunderland see an average internet speed of 26.34 up to 885 Mbps, and the fastest speed we've seen is 927.81 Mbps.
Broadband service from Sky Broadband is available in Sunderland, and the fastest speed we've seen from them is 452.45 Mbps.
Broadband service from Virgin Media is available in Sunderland, and the fastest speed we've seen from them is 844.3 Mbps.
Broadband service from BT is available in Sunderland, and the fastest speed we've seen from them is 927.81 Mbps.
Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 102 of Sunderland's postcodes.
The broadband provider with the most users in Sunderland is Sky Broadband.
Author: Thomas Buck
Last Reviewed By: Tyler Cooper
Published: 10 Nov 2019
Last Updated: 18 Jan 2022