United Kingdom Stoke-on-Trent

Broadband Providers in Stoke-on-Trent

Broadband Providers available in Stoke-on-Trent include Virgin Media, Sky Broadband, and BT. Stoke-on-Trent's fastest provider is CIX, with a median speed of 147 Mbps. The most popular provider in Stoke-on-Trent is Virgin Media. The average broadband speed in Stoke-on-Trent in 2022 is 74 Mbps, and the median speed locally is 37 Mbps.

 

Stoke-on-Trent Broadband Statistics

Stoke-on-Trent is among the top 10 for fibre access out of all major cities in the West Midlands, and is among the top 100 best major cities in terms of fibre access across the UK as a whole. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to 8.35% of residents. UltraFast 300+ Mbps is available to 83% of residents, while SuperFast 30+ Mbps broadband is available to 98% of Stoke-on-Trent's households.

Great broadband infrastructure results in high speed test averages in Stoke-on-Trent postcodes like ST4, ST3, ST6, ST1, and ST2. Over the past year, we’ve recorded a 37.2 Mbps median internet speed in Stoke-on-Trent, which is 1.06% above the United Kingdom national median of 36.81 Mbps.

Stoke-on-Trent increased access to Gigabit speeds by 8.31 percentage points in the past year. The buildout rate is also better than neighbouring major cities like Wolverhampton (gained 6.53 percentate points).

Local broadband speeds over time

The median broadband speed in Stoke-on-Trent has increased by 76% over the last five years.

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Local broadband speeds in context

As of 2022, the median broadband speed in Stoke-on-Trent is 0.11% higher than the West Midlands and 1.05% higher than the UK overall.

Stoke-on-Trent37 Mbps
West Midlands37 Mbps
United Kingdom37 Mbps

Stoke-on-Trent 2022 Broadband Scorecard

2nd lowest fibre access

Major Cities, West Midlands

0.11% above regional broadband speed

West Midlands

1.05% above national broadband speed

UK Overall

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Broadband Providers

+ View our methodology for ranking local providers
Most popular choice
 
Provider
Overall Performance
Customer Ratings
Virgin Media Logo
69 /100
5.30 /10
Virgin Media
Above average
Average
 
71,775 Speed Tests
1502 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Sky Broadband Logo
58 /100
5.20 /10
Sky Broadband
About average
Average
 
66,637 Speed Tests
878 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
BT Logo
70 /100
6.0 /10
BT
Above average
Average
 
14,689 Speed Tests
776 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
TalkTalk Logo
52 /100
5.10 /10
TalkTalk
About average
Average
 
6,995 Speed Tests
379 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Plusnet Logo
54 /100
6.20 /10
Plusnet
About average
Average
 
4,856 Speed Tests
442 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
EE Logo
58 /100
6.60 /10
EE
About average
Above Average
 
2,822 Speed Tests
395 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Vodafone Logo
60 /100
5.50 /10
Vodafone
About average
Average
 
2,786 Speed Tests
232 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Pure Broadband Logo
72 /100
6.20 /10
Pure Broadband
Above average
Average
 
1,123 Speed Tests
6 reviews
Provider
Overall Performance
Customer Ratings
Shell Energy Logo
35 /100
5.0 /10
Shell Energy
Below average
Average
 
828 Speed Tests
55 reviews
Plans & Pricing
Fastest median speed
 
Provider
Overall Performance
Customer Ratings
CIX Logo
53 /100
7.70 /10
CIX
About average
Above Average
 
674 Speed Tests
2 reviews
Provider
Overall Performance
Customer Ratings
No Logo
44 /100
N/A
Internet Central
About average
 
541 Speed Tests
Too few reviews
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Broadband Network Infrastructure in Stoke-on-Trent

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Ofcom Fibre Access Analysis for Stoke-on-Trent

See the chart below for annual reporting on fibre build rates in the Stoke-on-Trent area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.

 1,000+ Mbps300+ Mbps30+ Mbps
20218.35%83.34%98.44%
20200.04%78.16%98.65%
20190.01%77.99%98.83%
20180.00%66.49%98.73%
20170.00%72.34%98.44%
20160.00%0.00%98.03%

Map of Stoke-on-Trent's Fibre Broadband Availability by Postcode

Gigabit Availability

8.35%

of people living in Stoke-on-Trent can obtain to 1,000+ Mbps broadband speeds

Ultrafast Speeds

83.34%

of Stoke-on-Trent residents can get 300+ Mbps internet service

Superfast 30+ Mbps Broadband

98.44%

availability in Stoke-on-Trent

Poor Broadband Speeds

1.13%

of Stoke-on-Trent is limited to broadband speeds under 30 Mbps

Stoke-on-Trent Broadband Speeds Report

Average Broadband Speeds in Stoke-on-Trent

YearStoke-on-Trent AverageUnited Kingdom AverageDifference
201823.42 Mbps26.27 Mbps10.85% Slower
201930.6 Mbps30.63 Mbps0.10% Slower
202080.53 Mbps80.31 Mbps0.27% Faster
202173.03 Mbps66.05 Mbps10.57% Faster

Stoke-on-Trent Broadband Speed Distribution

 Percentage of Speed Tests in Speed Range
Internet Speed RangeStoke-on-TrentUnited Kingdom
Very Slow: under 10 Mbps19.79%19.92%
Slow: 10-30 Mbps23.40%25.74%
Adequate: 30-60 Mbps23.26%25.20%
Good: 60-80 Mbps8.83%10.20%
Fast: 80-300 Mbps20.31%15.33%
Very Fast: over 300 Mbps4.42%3.60%

How Stoke-on-Trent Compares to Major Cities

City / TownMax SpeedTypical Speed RangeMedian 
Greater London5794.21 Mbps33—95.73 Mbps45.51 MbpsFaster
Birmingham941.32 Mbps29.29—106.98 Mbps38.45 MbpsFaster
Bristol943.13 Mbps30.31—109.88 Mbps42.23 MbpsFaster
Edinburgh874.24 Mbps29.95—107.43 Mbps38.01 MbpsFaster
Stoke-on-Trent945.14 Mbps28.18—103.89 Mbps37.2 Mbps-
Liverpool1134.53 Mbps25.52—89.49 Mbps34.56 MbpsSlower
Nottingham2371.49 Mbps16.27—40.66 Mbps19.2 MbpsSlower
Sheffield932.42 Mbps23.68—68.72 Mbps32.03 MbpsSlower
Glasgow913.93 Mbps20.52—71.27 Mbps31.97 MbpsSlower
Leicester935.89 Mbps27.39—99.03 Mbps36.95 MbpsSlower

Stoke-on-Trent Broadband Speeds Over Time

We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.

How Stoke-on-Trent Compares for Internet Speed in Stoke-on-Trent

PositionCity / TownMax SpeedTypical Speed RangeMedian 
1Stoke-on-Trent945.14 Mbps28.18—103.89 Mbps37.2 Mbps-

Stoke-on-Trent Internet Speed Test Results

We analysed the results of people in Stoke-on-Trent testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in Stoke-on-Trent ran 4 internet speed tests per session. Looking at broadband download speeds, if the Stoke-on-Trent resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For Stoke-on-Trent's residents, of the internet speed tests we measured, 40.03% were fast, 24.2% slow, and 35.77% broadly the same.

Most Recent Tests

ProviderStart Time# TestsDurationStart SpeedEnd SpeedStatus
Virgin Media14 Jan 2022 23:36:3646 mins56.46 Mbps53.44 Mbps
Virgin Media14 Jan 2022 23:38:09214 secs208.41 Mbps170.95 MbpsNeeds help
BT14 Jan 2022 23:17:5154 mins50.15 Mbps50.15 Mbps
Sky Broadband14 Jan 2022 23:08:2824 mins27.48 Mbps27.41 Mbps
Vodafone14 Jan 2022 23:06:2322 mins45.99 Mbps51.99 MbpsImproved
Virgin Media14 Jan 2022 22:45:14318 mins53.32 Mbps55.97 Mbps
Sky Broadband14 Jan 2022 22:48:25271 secs16.67 Mbps18.93 MbpsImproved
Virgin Media14 Jan 2022 22:20:25357 secs217.36 Mbps218.12 Mbps
Sky Broadband14 Jan 2022 22:20:09336 secs29.09 Mbps37.42 MbpsImproved
Virgin Media14 Jan 2022 22:16:51233 secs121.49 Mbps138.82 MbpsImproved
Virgin Media14 Jan 2022 22:04:5132 mins0.79 Mbps38.48 MbpsImproved
Virgin Media14 Jan 2022 21:34:3224 mins139.27 Mbps120.19 MbpsNeeds help
Virgin Media14 Jan 2022 21:31:4644 mins16.47 Mbps11.28 MbpsNeeds help
Virgin Media14 Jan 2022 21:25:5343 mins68.47 Mbps69.69 Mbps
Virgin Media14 Jan 2022 21:26:393106 secs1.78 Mbps16.03 MbpsImproved
TalkTalk14 Jan 2022 21:08:23716 mins2.71 Mbps5.23 MbpsNeeds help, very slow
Sky Broadband14 Jan 2022 20:55:5059 mins30.02 Mbps27.91 Mbps
Sky Broadband14 Jan 2022 20:56:36117 mins15.72 Mbps5.88 MbpsNeeds help, very slow
Sky Broadband14 Jan 2022 21:02:53286 secs8.08 Mbps29.82 MbpsImproved
Sky Broadband14 Jan 2022 21:02:17488 secs89.24 Mbps125.64 MbpsImproved

Summary of Internet Service Providers in Stoke-on-Trent

#Provider NameMax SpeedTypical Speed Range
1Pure Broadband945.14 Mbps77.54—395.07 Mbps
2KCOM800.92 Mbps9.55—89.46 Mbps
3Virgin Media923.57 Mbps54.3—210.55 Mbps
4CIX149.19 Mbps143.13—147.82 Mbps
5Internet Central939.3 Mbps33.2—93.9 Mbps
6Glide897.4 Mbps64.64—108.28 Mbps
7BT904.73 Mbps24.2—68.32 Mbps
8TalkTalk517.61 Mbps24.92—65.65 Mbps
9Zen Internet382.98 Mbps13.5—37.7 Mbps
10Sky Broadband517.13 Mbps19.65—55.35 Mbps
11Vodafone514.48 Mbps23.07—53.96 Mbps
12EE647.29 Mbps18.96—47.61 Mbps
13Plusnet74.77 Mbps13.85—36.77 Mbps
14Origin Broadband228.04 Mbps4.39—30.81 Mbps
15CCS Leeds58.63 Mbps12.19—18.08 Mbps
16Shell Energy73.84 Mbps3.41—27.3 Mbps

Frequently Asked Questions about Internet Providers in Stoke-on-Trent

How many broadband providers in Stoke-on-Trent are there?

Stoke-on-Trent has 16 ISPs tested by its 255,833 residents.

Who is the fastest broadband provider in Stoke-on-Trent?

CIX is the fastest broadband provider in Stoke-on-Trent with 149.19 Mbps, and an average internet speed range of 143.13—147.82 Mbps.

Who is the best internet provider in Stoke-on-Trent?

The best internet provider in Stoke-on-Trent is Pure Broadband, and their users typically see broadband speeds in the range of 77.54 to 395.07 Mbps.

What is the average internet speed in Stoke-on-Trent?

Users in Stoke-on-Trent see an average internet speed of 28.18 up to 487 Mbps, and the fastest speed we've seen is 945.14 Mbps.

Is Virgin Media available in Stoke-on-Trent?

Broadband service from Virgin Media is available in Stoke-on-Trent, and the fastest speed we've seen from them is 923.57 Mbps.

Is Sky Broadband available in Stoke-on-Trent?

Broadband service from Sky Broadband is available in Stoke-on-Trent, and the fastest speed we've seen from them is 517.13 Mbps.

Is BT available in Stoke-on-Trent?

Broadband service from BT is available in Stoke-on-Trent, and the fastest speed we've seen from them is 904.73 Mbps.

Is BT full fibre available in Stoke-on-Trent?

Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 267 of Stoke-on-Trent's postcodes.

Who is the most popular broadband provider in Stoke-on-Trent?

The broadband provider with the most users in Stoke-on-Trent is Virgin Media.

Author: Thomas Buck

Last Reviewed By: Tyler Cooper

Published: 10 Nov 2019

Last Updated: 18 Jan 2022

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