Broadband Providers available in Stoke-on-Trent include Virgin Media, Sky Broadband, and BT. Stoke-on-Trent's fastest provider is CIX, with a median speed of 147 Mbps. The most popular provider in Stoke-on-Trent is Virgin Media. The average broadband speed in Stoke-on-Trent in 2022 is 74 Mbps, and the median speed locally is 37 Mbps.
Stoke-on-Trent is among the top 10 for fibre access out of all major cities in the West Midlands, and is among the top 100 best major cities in terms of fibre access across the UK as a whole. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to 8.35% of residents. UltraFast 300+ Mbps is available to 83% of residents, while SuperFast 30+ Mbps broadband is available to 98% of Stoke-on-Trent's households.
Great broadband infrastructure results in high speed test averages in Stoke-on-Trent postcodes like ST4, ST3, ST6, ST1, and ST2. Over the past year, we’ve recorded a 37.2 Mbps median internet speed in Stoke-on-Trent, which is 1.06% above the United Kingdom national median of 36.81 Mbps.
Stoke-on-Trent increased access to Gigabit speeds by 8.31 percentage points in the past year. The buildout rate is also better than neighbouring major cities like Wolverhampton (gained 6.53 percentate points).
The median broadband speed in Stoke-on-Trent has increased by 76% over the last five years.
As of 2022, the median broadband speed in Stoke-on-Trent is 0.11% higher than the West Midlands and 1.05% higher than the UK overall.
|West Midlands||37 Mbps|
|United Kingdom||37 Mbps|
▼ 2nd lowest fibre access
Major Cities, West Midlands
▲ 0.11% above regional broadband speed
▲ 1.05% above national broadband speed
We rank each provider relative to all providers in The United Kingdom based on their median download and upload speeds, measured round trip time latencies, and the percentage of speeds tests that exceed 50 Mbps.
Customer ratings are based on local reviews matched to Stoke-on-Trent IP addresses. Providers can be scored on a range of 1 to 10, and ranked relative to all providers in The United Kingdom.
Median Speed Test Result
The median is the middle result in the range of tests we measured for each provider in Stoke-on-Trent in the past year. Median speeds provide a better comparison than raw averages because they control for the longtail of tests related to Wi-Fi issues. The charts below represent the distribution of tests associated with each provider from low to high.
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See the chart below for annual reporting on fibre build rates in the Stoke-on-Trent area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.
|1,000+ Mbps||300+ Mbps||30+ Mbps|
of people living in Stoke-on-Trent can obtain to 1,000+ Mbps broadband speeds
of Stoke-on-Trent residents can get 300+ Mbps internet service
Superfast 30+ Mbps Broadband
availability in Stoke-on-Trent
Poor Broadband Speeds
of Stoke-on-Trent is limited to broadband speeds under 30 Mbps
|Year||Stoke-on-Trent Average||United Kingdom Average||Difference|
|2018||23.42 Mbps||26.27 Mbps||10.85% Slower|
|2019||30.6 Mbps||30.63 Mbps||0.10% Slower|
|2020||80.53 Mbps||80.31 Mbps||0.27% Faster|
|2021||73.03 Mbps||66.05 Mbps||10.57% Faster|
|Percentage of Speed Tests in Speed Range|
|Internet Speed Range||Stoke-on-Trent||United Kingdom|
|Very Slow: under 10 Mbps||19.79%||19.92%|
|Slow: 10-30 Mbps||23.40%||25.74%|
|Adequate: 30-60 Mbps||23.26%||25.20%|
|Good: 60-80 Mbps||8.83%||10.20%|
|Fast: 80-300 Mbps||20.31%||15.33%|
|Very Fast: over 300 Mbps||4.42%||3.60%|
|City / Town||Max Speed||Typical Speed Range||Median|
|Greater London||5794.21 Mbps||33—95.73 Mbps||45.51 Mbps||Faster|
|Birmingham||941.32 Mbps||29.29—106.98 Mbps||38.45 Mbps||Faster|
|Bristol||943.13 Mbps||30.31—109.88 Mbps||42.23 Mbps||Faster|
|Edinburgh||874.24 Mbps||29.95—107.43 Mbps||38.01 Mbps||Faster|
|Stoke-on-Trent||945.14 Mbps||28.18—103.89 Mbps||37.2 Mbps||-|
|Liverpool||1134.53 Mbps||25.52—89.49 Mbps||34.56 Mbps||Slower|
|Nottingham||2371.49 Mbps||16.27—40.66 Mbps||19.2 Mbps||Slower|
|Sheffield||932.42 Mbps||23.68—68.72 Mbps||32.03 Mbps||Slower|
|Glasgow||913.93 Mbps||20.52—71.27 Mbps||31.97 Mbps||Slower|
|Leicester||935.89 Mbps||27.39—99.03 Mbps||36.95 Mbps||Slower|
We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.
|Position||City / Town||Max Speed||Typical Speed Range||Median|
|1||Stoke-on-Trent||945.14 Mbps||28.18—103.89 Mbps||37.2 Mbps||-|
We analysed the results of people in Stoke-on-Trent testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in Stoke-on-Trent ran 4 internet speed tests per session. Looking at broadband download speeds, if the Stoke-on-Trent resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For Stoke-on-Trent's residents, of the internet speed tests we measured, 40.03% were fast, 24.2% slow, and 35.77% broadly the same.
|Provider||Start Time||# Tests||Duration||Start Speed||End Speed||Status|
|Virgin Media||14 Jan 2022 23:36:36||4||6 mins||56.46 Mbps||53.44 Mbps|
|Virgin Media||14 Jan 2022 23:38:09||2||14 secs||208.41 Mbps||170.95 Mbps||Needs help|
|BT||14 Jan 2022 23:17:51||5||4 mins||50.15 Mbps||50.15 Mbps|
|Sky Broadband||14 Jan 2022 23:08:28||2||4 mins||27.48 Mbps||27.41 Mbps|
|Vodafone||14 Jan 2022 23:06:23||2||2 mins||45.99 Mbps||51.99 Mbps||Improved|
|Virgin Media||14 Jan 2022 22:45:14||3||18 mins||53.32 Mbps||55.97 Mbps|
|Sky Broadband||14 Jan 2022 22:48:25||2||71 secs||16.67 Mbps||18.93 Mbps||Improved|
|Virgin Media||14 Jan 2022 22:20:25||3||57 secs||217.36 Mbps||218.12 Mbps|
|Sky Broadband||14 Jan 2022 22:20:09||3||36 secs||29.09 Mbps||37.42 Mbps||Improved|
|Virgin Media||14 Jan 2022 22:16:51||2||33 secs||121.49 Mbps||138.82 Mbps||Improved|
|Virgin Media||14 Jan 2022 22:04:51||3||2 mins||0.79 Mbps||38.48 Mbps||Improved|
|Virgin Media||14 Jan 2022 21:34:32||2||4 mins||139.27 Mbps||120.19 Mbps||Needs help|
|Virgin Media||14 Jan 2022 21:31:46||4||4 mins||16.47 Mbps||11.28 Mbps||Needs help|
|Virgin Media||14 Jan 2022 21:25:53||4||3 mins||68.47 Mbps||69.69 Mbps|
|Virgin Media||14 Jan 2022 21:26:39||3||106 secs||1.78 Mbps||16.03 Mbps||Improved|
|TalkTalk||14 Jan 2022 21:08:23||7||16 mins||2.71 Mbps||5.23 Mbps||Needs help, very slow|
|Sky Broadband||14 Jan 2022 20:55:50||5||9 mins||30.02 Mbps||27.91 Mbps|
|Sky Broadband||14 Jan 2022 20:56:36||11||7 mins||15.72 Mbps||5.88 Mbps||Needs help, very slow|
|Sky Broadband||14 Jan 2022 21:02:53||2||86 secs||8.08 Mbps||29.82 Mbps||Improved|
|Sky Broadband||14 Jan 2022 21:02:17||4||88 secs||89.24 Mbps||125.64 Mbps||Improved|
|#||Provider Name||Max Speed||Typical Speed Range|
|1||Pure Broadband||945.14 Mbps||77.54—395.07 Mbps|
|2||KCOM||800.92 Mbps||9.55—89.46 Mbps|
|3||Virgin Media||923.57 Mbps||54.3—210.55 Mbps|
|4||CIX||149.19 Mbps||143.13—147.82 Mbps|
|5||Internet Central||939.3 Mbps||33.2—93.9 Mbps|
|6||Glide||897.4 Mbps||64.64—108.28 Mbps|
|7||BT||904.73 Mbps||24.2—68.32 Mbps|
|8||TalkTalk||517.61 Mbps||24.92—65.65 Mbps|
|9||Zen Internet||382.98 Mbps||13.5—37.7 Mbps|
|10||Sky Broadband||517.13 Mbps||19.65—55.35 Mbps|
|11||Vodafone||514.48 Mbps||23.07—53.96 Mbps|
|12||EE||647.29 Mbps||18.96—47.61 Mbps|
|13||Plusnet||74.77 Mbps||13.85—36.77 Mbps|
|14||Origin Broadband||228.04 Mbps||4.39—30.81 Mbps|
|15||CCS Leeds||58.63 Mbps||12.19—18.08 Mbps|
|16||Shell Energy||73.84 Mbps||3.41—27.3 Mbps|
Stoke-on-Trent has 16 ISPs tested by its 255,833 residents.
CIX is the fastest broadband provider in Stoke-on-Trent with 149.19 Mbps, and an average internet speed range of 143.13—147.82 Mbps.
The best internet provider in Stoke-on-Trent is Pure Broadband, and their users typically see broadband speeds in the range of 77.54 to 395.07 Mbps.
Users in Stoke-on-Trent see an average internet speed of 28.18 up to 487 Mbps, and the fastest speed we've seen is 945.14 Mbps.
Broadband service from Virgin Media is available in Stoke-on-Trent, and the fastest speed we've seen from them is 923.57 Mbps.
Broadband service from Sky Broadband is available in Stoke-on-Trent, and the fastest speed we've seen from them is 517.13 Mbps.
Broadband service from BT is available in Stoke-on-Trent, and the fastest speed we've seen from them is 904.73 Mbps.
Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 267 of Stoke-on-Trent's postcodes.
The broadband provider with the most users in Stoke-on-Trent is Virgin Media.
Author: Thomas Buck
Last Reviewed By: Tyler Cooper
Published: 10 Nov 2019
Last Updated: 18 Jan 2022