Broadband Providers available in St Helens include Virgin Media, Sky Broadband, and BT. St Helens's fastest provider is Andrews & Arnold, with a median speed of 70 Mbps. The most popular provider in St Helens is Virgin Media. The average broadband speed in St Helens in 2022 is 56 Mbps, and the median speed locally is 31 Mbps.
St Helens has the second-best fibre access out of all major towns in the North West, and is among the top 20 best major towns in terms of fibre access across the UK as a whole. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to 83% of residents. UltraFast 300+ Mbps is also available to 83% of residents, while SuperFast 30+ Mbps broadband is available to 99% of St Helens's households.
Despite good broadband infrastructure, we see low speed test averages in St Helens postcodes like WA9, WA10, WA11, and WA12. Over the past year, we’ve recorded a 31 Mbps median internet speed in St Helens, which is 16% below the United Kingdom national median of 37 Mbps.
St Helens increased access to Gigabit speeds by 81 percentage points in the past year. The buildout rate is also better than neighbouring major towns like Southport (gained 34 percentate points), Skelmersdale (gained 8.59 percentate points), and Blackburn (gained 3.03 percentate points). In addition, real-world speed test data shows that St Helens is dramatically outperformed by Eccleston (115% faster), Rainhill (18% faster), and Bold (13% faster).
The median broadband speed in St Helens has increased by 63% over the last five years.
As of 2022, the median broadband speed in St Helens is 19% lower than the North West and 19% lower than the UK overall.
|St Helens||31 Mbps|
|North West||37 Mbps|
|United Kingdom||37 Mbps|
▲ 2nd highest fibre access
Major Towns, North West
▼ 19% below regional broadband speed
▼ 19% below national broadband speed
We rank each provider relative to all providers in The United Kingdom based on their median download and upload speeds, measured round trip time latencies, and the percentage of speeds tests that exceed 50 Mbps.
Customer ratings are based on local reviews matched to St Helens IP addresses. Providers can be scored on a range of 1 to 10, and ranked relative to all providers in The United Kingdom.
Median Speed Test Result
The median is the middle result in the range of tests we measured for each provider in St Helens in the past year. Median speeds provide a better comparison than raw averages because they control for the longtail of tests related to Wi-Fi issues. The charts below represent the distribution of tests associated with each provider from low to high.
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See the chart below for annual reporting on fibre build rates in the St Helens area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.
|1,000+ Mbps||300+ Mbps||30+ Mbps|
of people living in St Helens can obtain to 1,000+ Mbps broadband speeds
of St Helens residents can get 300+ Mbps internet service
Superfast 30+ Mbps Broadband
availability in St Helens
Poor Broadband Speeds
of St Helens is limited to broadband speeds under 30 Mbps
|Year||St Helens Average||United Kingdom Average||Difference|
|2018||21.1 Mbps||26.27 Mbps||19.68% Slower|
|2019||24.19 Mbps||30.63 Mbps||21.03% Slower|
|2020||82.68 Mbps||80.31 Mbps||2.95% Faster|
|2021||55.24 Mbps||66.05 Mbps||16.37% Slower|
|Percentage of Speed Tests in Speed Range|
|Internet Speed Range||St Helens||United Kingdom|
|Very Slow: under 10 Mbps||25.14%||19.92%|
|Slow: 10-30 Mbps||29.33%||25.74%|
|Adequate: 30-60 Mbps||22.41%||25.20%|
|Good: 60-80 Mbps||7.22%||10.20%|
|Fast: 80-300 Mbps||13.92%||15.33%|
|Very Fast: over 300 Mbps||2.00%||3.60%|
|City / Town||Max Speed||Typical Speed Range||Median|
|Greater London||5794.21 Mbps||32.96—95.6 Mbps||45.49 Mbps||Faster|
|Birmingham||941.32 Mbps||29.26—106.92 Mbps||38.41 Mbps||Faster|
|Liverpool||1134.53 Mbps||25.5—89.41 Mbps||34.55 Mbps||Faster|
|Sheffield||932.42 Mbps||23.67—68.69 Mbps||32.02 Mbps||Faster|
|Bristol||943.13 Mbps||30.28—109.85 Mbps||42.19 Mbps||Faster|
|Glasgow||913.93 Mbps||20.52—71.3 Mbps||31.97 Mbps||Faster|
|Leicester||935.89 Mbps||27.38—98.99 Mbps||36.93 Mbps||Faster|
|Edinburgh||874.24 Mbps||29.95—107.42 Mbps||38 Mbps||Faster|
|St Helens||899.37 Mbps||22.59—72.43 Mbps||31.04 Mbps||-|
|Nottingham||2371.49 Mbps||16.34—40.87 Mbps||19.3 Mbps||Slower|
|Position||City||Max Speed||Typical Speed Range||Median||# Providers|
|1||Eccleston||844.34 Mbps||44.85—180.51 Mbps||66.84 Mbps||9|
|2||Rainhill||777.42 Mbps||26.83—102.18 Mbps||36.68 Mbps||9|
|3||Bold||924.17 Mbps||27.04—80.41 Mbps||34.95 Mbps||11|
|4||Rainford||890.08 Mbps||26.27—90.18 Mbps||33.59 Mbps||10|
|5||Billinge Chapel End||641.82 Mbps||24.39—68.61 Mbps||33.03 Mbps||9|
|6||St Helens||899.37 Mbps||22.59—72.43 Mbps||31.04 Mbps||11|
We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.
|Position||City / Town||Max Speed||Typical Speed Range||Median|
|4||Rainford||890.08 Mbps||26.27—90.18 Mbps||33.59 Mbps||Faster|
|5||Billinge Chapel End||641.82 Mbps||24.39—68.61 Mbps||33.03 Mbps||Faster|
|6||St Helens||899.37 Mbps||22.59—72.43 Mbps||31.04 Mbps||-|
We analysed the results of people in St Helens testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in St Helens ran 4 internet speed tests per session. Looking at broadband download speeds, if the St Helens resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For St Helens's residents, of the internet speed tests we measured, 40.45% were fast, 30.71% slow, and 28.84% broadly the same.
|Provider||Start Time||# Tests||Duration||Start Speed||End Speed||Status|
|Vodafone||14 Jan 2022 21:42:17||5||8 mins||35.53 Mbps||5.15 Mbps||Needs help, very slow|
|Sky Broadband||14 Jan 2022 21:26:50||3||99 secs||20.58 Mbps||24.11 Mbps||Improved|
|Virgin Media||14 Jan 2022 17:33:53||2||6 mins||7.23 Mbps||4.52 Mbps||Needs help, very slow|
|Sky Broadband||14 Jan 2022 17:31:53||2||28 secs||92.45 Mbps||73.79 Mbps||Needs help|
|Virgin Media||14 Jan 2022 16:15:09||3||87 secs||2.07 Mbps||3.06 Mbps||Needs help, very slow|
|Virgin Media||14 Jan 2022 14:11:16||2||80 secs||105.36 Mbps||106.47 Mbps|
|Virgin Media||14 Jan 2022 14:00:48||2||32 secs||11.18 Mbps||11.89 Mbps|
|Vodafone||13 Jan 2022 22:26:42||3||83 secs||9.33 Mbps||32.98 Mbps||Improved|
|Plusnet||13 Jan 2022 19:40:41||7||2 mins||19.23 Mbps||14.89 Mbps||Needs help|
|Virgin Media||13 Jan 2022 18:07:42||2||2 mins||203.44 Mbps||197.83 Mbps|
|Sky Broadband||13 Jan 2022 17:42:09||2||24 secs||62.02 Mbps||60.5 Mbps|
|Sky Broadband||13 Jan 2022 16:52:37||2||2 mins||18.76 Mbps||26.75 Mbps||Improved|
|Plusnet||13 Jan 2022 11:31:46||2||9 mins||13.2 Mbps||13.35 Mbps|
|BT||13 Jan 2022 09:05:36||13||47 mins||0.56 Mbps||0.94 Mbps||Needs help, very slow|
|Virgin Media||13 Jan 2022 04:50:48||4||3 mins||215.46 Mbps||5.21 Mbps||Needs help, very slow|
|Plusnet||13 Jan 2022 01:32:01||3||30 mins||14.64 Mbps||14.66 Mbps|
|Plusnet||13 Jan 2022 01:00:20||3||57 secs||5.39 Mbps||14.67 Mbps||Improved|
|Virgin Media||13 Jan 2022 00:27:41||2||67 secs||181.25 Mbps||174.59 Mbps|
|Virgin Media||12 Jan 2022 20:21:27||2||30 secs||4.41 Mbps||4.65 Mbps||Needs help, very slow|
|Vodafone||12 Jan 2022 19:38:25||7||20 mins||213.86 Mbps||19.37 Mbps||Needs help|
|#||Provider Name||Max Speed||Typical Speed Range|
|1||Virgin Media||899.37 Mbps||43.67—132.26 Mbps|
|2||BT||491.61 Mbps||30.99—89.15 Mbps|
|3||Andrews & Arnold||74.24 Mbps||13.69—72.63 Mbps|
|4||Vodafone||536.29 Mbps||25.82—63.75 Mbps|
|5||Zen Internet||36.92 Mbps||0—36.69 Mbps|
|6||Sky Broadband||494.66 Mbps||18.75—50.86 Mbps|
|7||TalkTalk||363.05 Mbps||13.84—38.03 Mbps|
|8||CIX||85.03 Mbps||10.34—60.03 Mbps|
|9||EE||185.54 Mbps||14.67—39.46 Mbps|
|10||Plusnet||74.14 Mbps||11.6—33.97 Mbps|
|11||Shell Energy||73.01 Mbps||9.45—15.99 Mbps|
St Helens has 11 ISPs tested by its 102,555 residents.
Andrews & Arnold is the fastest broadband provider in St Helens with 74.24 Mbps, and an average internet speed range of 13.69—72.63 Mbps.
The best internet provider in St Helens is Virgin Media, and their users typically see broadband speeds in the range of 43.67 to 132.26 Mbps.
Users in St Helens see an average internet speed of 22.59 up to 921 Mbps, and the fastest speed we've seen is 899.37 Mbps.
Broadband service from Virgin Media is available in St Helens, and the fastest speed we've seen from them is 899.37 Mbps.
Broadband service from Sky Broadband is available in St Helens, and the fastest speed we've seen from them is 494.66 Mbps.
Broadband service from BT is available in St Helens, and the fastest speed we've seen from them is 491.61 Mbps.
Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 213 of St Helens's postcodes.
The broadband provider with the most users in St Helens is Virgin Media.
Author: Thomas Buck
Last Reviewed By: Tyler Cooper
Published: 10 Nov 2019
Last Updated: 14 Jan 2022