United Kingdom St Helens

Broadband Providers in St Helens

Broadband Providers available in St Helens include Virgin Media, Sky Broadband, and BT. St Helens's fastest provider is Andrews & Arnold, with a median speed of 70 Mbps. The most popular provider in St Helens is Virgin Media. The average broadband speed in St Helens in 2022 is 56 Mbps, and the median speed locally is 31 Mbps.

 

St Helens Broadband Statistics

St Helens has the second-best fibre access out of all major towns in the North West, and is among the top 20 best major towns in terms of fibre access across the UK as a whole. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to 83% of residents. UltraFast 300+ Mbps is also available to 83% of residents, while SuperFast 30+ Mbps broadband is available to 99% of St Helens's households.

Despite good broadband infrastructure, we see low speed test averages in St Helens postcodes like WA9, WA10, WA11, and WA12. Over the past year, we’ve recorded a 31 Mbps median internet speed in St Helens, which is 16% below the United Kingdom national median of 37 Mbps.

St Helens increased access to Gigabit speeds by 81 percentage points in the past year. The buildout rate is also better than neighbouring major towns like Southport (gained 34 percentate points), Skelmersdale (gained 8.59 percentate points), and Blackburn (gained 3.03 percentate points). In addition, real-world speed test data shows that St Helens is dramatically outperformed by Eccleston (115% faster), Rainhill (18% faster), and Bold (13% faster).

Local broadband speeds over time

The median broadband speed in St Helens has increased by 63% over the last five years.

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Local broadband speeds in context

As of 2022, the median broadband speed in St Helens is 19% lower than the North West and 19% lower than the UK overall.

St Helens31 Mbps
North West37 Mbps
United Kingdom37 Mbps

St Helens 2022 Broadband Scorecard

2nd highest fibre access

Major Towns, North West

19% below regional broadband speed

North West

19% below national broadband speed

UK Overall

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Broadband Providers

+ View our methodology for ranking local providers
Most popular choice
 
Provider
Overall Performance
Customer Ratings
Virgin Media Logo
69 /100
5.30 /10
Virgin Media
Above average
Average
 
3,164 Speed Tests
1502 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Sky Broadband Logo
58 /100
5.20 /10
Sky Broadband
About average
Average
 
2,597 Speed Tests
878 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
BT Logo
70 /100
6.0 /10
BT
Above average
Average
 
2,498 Speed Tests
776 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Plusnet Logo
54 /100
6.20 /10
Plusnet
About average
Average
 
1,248 Speed Tests
442 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
TalkTalk Logo
52 /100
5.10 /10
TalkTalk
About average
Average
 
1,123 Speed Tests
379 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Vodafone Logo
60 /100
5.50 /10
Vodafone
About average
Average
 
746 Speed Tests
232 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
EE Logo
58 /100
6.60 /10
EE
About average
Above Average
 
522 Speed Tests
395 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Shell Energy Logo
35 /100
5.0 /10
Shell Energy
Below average
Average
 
170 Speed Tests
55 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
CIX Logo
53 /100
7.70 /10
CIX
About average
Above Average
 
20 Speed Tests
2 reviews
Fastest median speed
 
Provider
Overall Performance
Customer Ratings
Andrews & Arnold Logo
73 /100
10 /10
Andrews & Arnold
Above average
Above Average
 
11 Speed Tests
10 reviews
Provider
Overall Performance
Customer Ratings
Zen Internet Logo
67 /100
9.90 /10
Zen Internet
Above average
Above Average
 
2 Speed Tests
69 reviews
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Broadband Network Infrastructure in St Helens

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Tyler Cooper

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Ofcom Fibre Access Analysis for St Helens

See the chart below for annual reporting on fibre build rates in the St Helens area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.

 1,000+ Mbps300+ Mbps30+ Mbps
202182.56%82.74%98.95%
20202.02%85.29%99.14%
20190.35%86.56%99.00%
20180.34%79.06%97.10%
20170.06%80.81%94.85%
20160.00%0.02%90.17%

Map of St Helens's Fibre Broadband Availability by Postcode

Gigabit Availability

82.56%

of people living in St Helens can obtain to 1,000+ Mbps broadband speeds

Ultrafast Speeds

82.74%

of St Helens residents can get 300+ Mbps internet service

Superfast 30+ Mbps Broadband

98.95%

availability in St Helens

Poor Broadband Speeds

1.01%

of St Helens is limited to broadband speeds under 30 Mbps

St Helens Broadband Speeds Report

Average Broadband Speeds in St Helens

YearSt Helens AverageUnited Kingdom AverageDifference
201821.1 Mbps26.27 Mbps19.68% Slower
201924.19 Mbps30.63 Mbps21.03% Slower
202082.68 Mbps80.31 Mbps2.95% Faster
202155.24 Mbps66.05 Mbps16.37% Slower

St Helens Broadband Speed Distribution

 Percentage of Speed Tests in Speed Range
Internet Speed RangeSt HelensUnited Kingdom
Very Slow: under 10 Mbps25.14%19.92%
Slow: 10-30 Mbps29.33%25.74%
Adequate: 30-60 Mbps22.41%25.20%
Good: 60-80 Mbps7.22%10.20%
Fast: 80-300 Mbps13.92%15.33%
Very Fast: over 300 Mbps2.00%3.60%

How St Helens Compares to Major Cities

City / TownMax SpeedTypical Speed RangeMedian 
Greater London5794.21 Mbps32.96—95.6 Mbps45.49 MbpsFaster
Birmingham941.32 Mbps29.26—106.92 Mbps38.41 MbpsFaster
Liverpool1134.53 Mbps25.5—89.41 Mbps34.55 MbpsFaster
Sheffield932.42 Mbps23.67—68.69 Mbps32.02 MbpsFaster
Bristol943.13 Mbps30.28—109.85 Mbps42.19 MbpsFaster
Glasgow913.93 Mbps20.52—71.3 Mbps31.97 MbpsFaster
Leicester935.89 Mbps27.38—98.99 Mbps36.93 MbpsFaster
Edinburgh874.24 Mbps29.95—107.42 Mbps38 MbpsFaster
St Helens899.37 Mbps22.59—72.43 Mbps31.04 Mbps-
Nottingham2371.49 Mbps16.34—40.87 Mbps19.3 MbpsSlower

Cities and Provider Internet Speeds in St Helens

PositionCityMax SpeedTypical Speed RangeMedian# Providers
1Eccleston844.34 Mbps44.85—180.51 Mbps66.84 Mbps9
2Rainhill777.42 Mbps26.83—102.18 Mbps36.68 Mbps9
3Bold924.17 Mbps27.04—80.41 Mbps34.95 Mbps11
4Rainford890.08 Mbps26.27—90.18 Mbps33.59 Mbps10
5Billinge Chapel End641.82 Mbps24.39—68.61 Mbps33.03 Mbps9
6St Helens899.37 Mbps22.59—72.43 Mbps31.04 Mbps11

St Helens Broadband Speeds Over Time

We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.

How St Helens Compares for Internet Speed in St Helens

PositionCity / TownMax SpeedTypical Speed RangeMedian 
4Rainford890.08 Mbps26.27—90.18 Mbps33.59 MbpsFaster
5Billinge Chapel End641.82 Mbps24.39—68.61 Mbps33.03 MbpsFaster
6St Helens899.37 Mbps22.59—72.43 Mbps31.04 Mbps-

St Helens Internet Speed Test Results

We analysed the results of people in St Helens testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in St Helens ran 4 internet speed tests per session. Looking at broadband download speeds, if the St Helens resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For St Helens's residents, of the internet speed tests we measured, 40.45% were fast, 30.71% slow, and 28.84% broadly the same.

Most Recent Tests

ProviderStart Time# TestsDurationStart SpeedEnd SpeedStatus
Vodafone14 Jan 2022 21:42:1758 mins35.53 Mbps5.15 MbpsNeeds help, very slow
Sky Broadband14 Jan 2022 21:26:50399 secs20.58 Mbps24.11 MbpsImproved
Virgin Media14 Jan 2022 17:33:5326 mins7.23 Mbps4.52 MbpsNeeds help, very slow
Sky Broadband14 Jan 2022 17:31:53228 secs92.45 Mbps73.79 MbpsNeeds help
Virgin Media14 Jan 2022 16:15:09387 secs2.07 Mbps3.06 MbpsNeeds help, very slow
Virgin Media14 Jan 2022 14:11:16280 secs105.36 Mbps106.47 Mbps
Virgin Media14 Jan 2022 14:00:48232 secs11.18 Mbps11.89 Mbps
Vodafone13 Jan 2022 22:26:42383 secs9.33 Mbps32.98 MbpsImproved
Plusnet13 Jan 2022 19:40:4172 mins19.23 Mbps14.89 MbpsNeeds help
Virgin Media13 Jan 2022 18:07:4222 mins203.44 Mbps197.83 Mbps
Sky Broadband13 Jan 2022 17:42:09224 secs62.02 Mbps60.5 Mbps
Sky Broadband13 Jan 2022 16:52:3722 mins18.76 Mbps26.75 MbpsImproved
Plusnet13 Jan 2022 11:31:4629 mins13.2 Mbps13.35 Mbps
BT13 Jan 2022 09:05:361347 mins0.56 Mbps0.94 MbpsNeeds help, very slow
Virgin Media13 Jan 2022 04:50:4843 mins215.46 Mbps5.21 MbpsNeeds help, very slow
Plusnet13 Jan 2022 01:32:01330 mins14.64 Mbps14.66 Mbps
Plusnet13 Jan 2022 01:00:20357 secs5.39 Mbps14.67 MbpsImproved
Virgin Media13 Jan 2022 00:27:41267 secs181.25 Mbps174.59 Mbps
Virgin Media12 Jan 2022 20:21:27230 secs4.41 Mbps4.65 MbpsNeeds help, very slow
Vodafone12 Jan 2022 19:38:25720 mins213.86 Mbps19.37 MbpsNeeds help

Summary of Internet Service Providers in St Helens

#Provider NameMax SpeedTypical Speed Range
1Virgin Media899.37 Mbps43.67—132.26 Mbps
2BT491.61 Mbps30.99—89.15 Mbps
3Andrews & Arnold74.24 Mbps13.69—72.63 Mbps
4Vodafone536.29 Mbps25.82—63.75 Mbps
5Zen Internet36.92 Mbps0—36.69 Mbps
6Sky Broadband494.66 Mbps18.75—50.86 Mbps
7TalkTalk363.05 Mbps13.84—38.03 Mbps
8CIX85.03 Mbps10.34—60.03 Mbps
9EE185.54 Mbps14.67—39.46 Mbps
10Plusnet74.14 Mbps11.6—33.97 Mbps
11Shell Energy73.01 Mbps9.45—15.99 Mbps

Frequently Asked Questions about Internet Providers in St Helens

How many broadband providers in St Helens are there?

St Helens has 11 ISPs tested by its 102,555 residents.

Who is the fastest broadband provider in St Helens?

Andrews & Arnold is the fastest broadband provider in St Helens with 74.24 Mbps, and an average internet speed range of 13.69—72.63 Mbps.

Who is the best internet provider in St Helens?

The best internet provider in St Helens is Virgin Media, and their users typically see broadband speeds in the range of 43.67 to 132.26 Mbps.

What is the average internet speed in St Helens?

Users in St Helens see an average internet speed of 22.59 up to 921 Mbps, and the fastest speed we've seen is 899.37 Mbps.

Is Virgin Media available in St Helens?

Broadband service from Virgin Media is available in St Helens, and the fastest speed we've seen from them is 899.37 Mbps.

Is Sky Broadband available in St Helens?

Broadband service from Sky Broadband is available in St Helens, and the fastest speed we've seen from them is 494.66 Mbps.

Is BT available in St Helens?

Broadband service from BT is available in St Helens, and the fastest speed we've seen from them is 491.61 Mbps.

Is BT full fibre available in St Helens?

Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 213 of St Helens's postcodes.

Who is the most popular broadband provider in St Helens?

The broadband provider with the most users in St Helens is Virgin Media.

Author: Thomas Buck

Last Reviewed By: Tyler Cooper

Published: 10 Nov 2019

Last Updated: 14 Jan 2022

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