United Kingdom South Tyneside

Broadband Providers in South Shields

Broadband Providers available in South Shields include Virgin Media, BT, and TalkTalk. South Shields's fastest provider is Virgin Media, with a median speed of 78 Mbps. The most popular provider in South Shields is also Virgin Media. The average broadband speed in South Shields in 2022 is 72 Mbps, and the median speed locally is 44 Mbps.

 

South Shields Broadband Statistics

South Shields has the third-lowest fibre access out of all major towns in the North East, and is among the 20 worst-off major towns in terms of fibre access across the UK as a whole. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to only 0.87% of residents. UltraFast 300+ Mbps is available to 79% of residents, while SuperFast 30+ Mbps broadband is available to 99% of South Shields's households.

Despite poor broadband infrastructure, we see high speed test averages in South Shields postcodes like NE34, NE33, NE32, NE31, and NE36. Over the past year, we’ve recorded a 43.9 Mbps median internet speed in South Shields, which is 19% above the United Kingdom national median of 37 Mbps.

South Shields increased access to Gigabit speeds by 0.47 percentage points in the past year. The buildout rate is also better than neighbouring major towns like Darlington (gained 0.38 percentate points) and Redcar (lost 0.06 percentage points).

 
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Broadband Providers

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Most popular choice
 
Provider
Overall Performance
Customer Ratings
Virgin Media Logo
68 /100
5.30 /10
Virgin Media
Above average
Average
 
28,910 Speed Tests
1519 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
BT Logo
69 /100
5.90 /10
BT
Above average
Average
 
7,723 Speed Tests
780 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
TalkTalk Logo
52 /100
5.10 /10
TalkTalk
About average
Average
 
5,164 Speed Tests
379 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Vodafone Logo
61 /100
5.50 /10
Vodafone
Above average
Average
 
2,201 Speed Tests
232 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Plusnet Logo
55 /100
6.10 /10
Plusnet
About average
Average
 
2,010 Speed Tests
444 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
EE Logo
58 /100
6.50 /10
EE
About average
Above Average
 
1,850 Speed Tests
396 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Sky Broadband Logo
58 /100
5.20 /10
Sky Broadband
About average
Average
 
1,626 Speed Tests
883 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Shell Energy Logo
35 /100
5.0 /10
Shell Energy
Below average
Average
 
150 Speed Tests
55 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
CIX Logo
53 /100
7.60 /10
CIX
About average
Above Average
 
21 Speed Tests
2 reviews
Provider
Overall Performance
Customer Ratings
uno Logo
52 /100
N/A
uno
About average
 
5 Speed Tests
Too few reviews
Provider
Overall Performance
Customer Ratings
Zen Internet Logo
65 /100
9.80 /10
Zen Internet
Above average
Above Average
 
3 Speed Tests
69 reviews
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Broadband Network Infrastructure in South Shields

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Tyler Cooper

Research Director

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Ofcom Fibre Access Analysis for South Shields

See the chart below for annual reporting on fibre build rates in the South Shields area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.

 1,000+ Mbps300+ Mbps30+ Mbps
20210.87%78.95%98.63%
20200.40%78.52%98.53%
20190.16%75.76%98.67%
20180.16%79.28%97.94%
20170.00%0.00%95.43%
20160.00%0.00%92.56%

Map of South Shields's Fibre Broadband Availability by Postcode

Gigabit Availability

None

of people living in South Shields can obtain to 1,000+ Mbps broadband speeds

Ultrafast Speeds

78.95%

of South Shields residents can get 300+ Mbps internet service

Superfast 30+ Mbps Broadband

98.63%

availability in South Shields

Poor Broadband Speeds

1.36%

of South Shields is limited to broadband speeds under 30 Mbps

South Shields Broadband Speeds Report

Average Broadband Speeds in South Shields

YearSouth Shields AverageUnited Kingdom AverageDifference
201826.54 Mbps26.27 Mbps1.03% Faster
201927.24 Mbps30.63 Mbps11.07% Slower
202084.8 Mbps80.31 Mbps5.59% Faster
202171.48 Mbps66.05 Mbps8.22% Faster

South Shields Broadband Speed Distribution

 Percentage of Speed Tests in Speed Range
Internet Speed RangeSouth ShieldsUnited Kingdom
Very Slow: under 10 Mbps20.05%19.92%
Slow: 10-30 Mbps21.37%25.74%
Adequate: 30-60 Mbps22.12%25.20%
Good: 60-80 Mbps8.28%10.20%
Fast: 80-300 Mbps25.20%15.33%
Very Fast: over 300 Mbps2.98%3.60%

How South Shields Compares to Major Cities

City / TownMax SpeedTypical Speed RangeMedian 
Greater London5794.21 Mbps33.04—95.97 Mbps45.56 MbpsFaster
South Shields771.85 Mbps32.31—106.12 Mbps43.9 Mbps-
Birmingham2786.06 Mbps29.31—107.04 Mbps38.5 MbpsSlower
Liverpool1134.53 Mbps25.56—89.74 Mbps34.61 MbpsSlower
Nottingham2371.49 Mbps16.11—40.25 Mbps18.99 MbpsSlower
Sheffield934.82 Mbps23.76—68.87 Mbps32.08 MbpsSlower
Bristol943.13 Mbps30.38—109.93 Mbps42.32 MbpsSlower
Glasgow913.93 Mbps20.63—71.33 Mbps32 MbpsSlower
Leicester935.89 Mbps27.47—99.31 Mbps37.03 MbpsSlower
Edinburgh874.24 Mbps29.96—107.51 Mbps38.06 MbpsSlower

South Shields Broadband Speeds Over Time

We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.

How South Shields Compares for Internet Speed in South Tyneside

PositionCity / TownMax SpeedTypical Speed RangeMedian 
1South Shields771.85 Mbps32.31—106.12 Mbps43.9 Mbps-

South Shields Internet Speed Test Results

We analysed the results of people in South Shields testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in South Shields ran 4 internet speed tests per session. Looking at broadband download speeds, if the South Shields resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For South Shields's residents, of the internet speed tests we measured, 43.26% were fast, 23.7% slow, and 33.04% broadly the same.

Most Recent Tests

ProviderStart Time# TestsDurationStart SpeedEnd SpeedStatus
Virgin Media20 Jan 2022 23:15:3233 mins41.76 Mbps28.78 MbpsNeeds help
Virgin Media20 Jan 2022 23:14:0124 mins5.63 Mbps180.88 MbpsImproved
Virgin Media20 Jan 2022 22:05:0844 mins2.13 Mbps42.62 MbpsImproved
Sky Broadband20 Jan 2022 22:03:565117 secs49.33 Mbps59.54 MbpsImproved
Virgin Media20 Jan 2022 21:36:01222 mins146.05 Mbps223.7 MbpsImproved
Virgin Media20 Jan 2022 21:53:58234 secs189.8 Mbps183.96 Mbps
EE20 Jan 2022 21:38:4773 mins4.64 Mbps54.08 MbpsImproved
BT20 Jan 2022 20:57:1127 mins158.62 Mbps123.08 MbpsNeeds help
Virgin Media20 Jan 2022 19:38:28236 secs37.88 Mbps39.42 Mbps
Virgin Media20 Jan 2022 18:58:38229 secs15.27 Mbps20.88 MbpsImproved
Virgin Media20 Jan 2022 18:18:20425 mins15.88 Mbps23.46 MbpsImproved
Virgin Media20 Jan 2022 18:40:3332 mins30.5 Mbps58.01 MbpsImproved
Virgin Media20 Jan 2022 18:01:1258 mins2.61 Mbps48.9 MbpsImproved
Virgin Media20 Jan 2022 17:47:55373 secs39.77 Mbps40.63 Mbps
Sky Broadband20 Jan 2022 17:37:13214 secs7.94 Mbps4.96 MbpsNeeds help, very slow
Virgin Media20 Jan 2022 17:27:50256 secs129.49 Mbps167.3 MbpsImproved
Virgin Media20 Jan 2022 17:15:43237 secs74.43 Mbps11.06 MbpsNeeds help
Virgin Media20 Jan 2022 17:15:37227 secs42.64 Mbps36.84 MbpsNeeds help
Virgin Media20 Jan 2022 16:26:4126 mins51.42 Mbps53.16 Mbps
Sky Broadband20 Jan 2022 16:08:3056 mins0.42 Mbps3.6 MbpsNeeds help, very slow

Summary of Internet Service Providers in South Shields

#Provider NameMax SpeedTypical Speed Range
1Virgin Media724.99 Mbps52.62—163.48 Mbps
2CIX203.71 Mbps12.94—110.99 Mbps
3BT771.85 Mbps17.86—60.32 Mbps
4uno73.16 Mbps13.59—71.82 Mbps
5TalkTalk491.16 Mbps24.54—56.74 Mbps
6Vodafone552.26 Mbps32.53—54.15 Mbps
7EE276 Mbps17.88—49.87 Mbps
8Sky Broadband422.2 Mbps10.22—45.19 Mbps
9Plusnet73.86 Mbps12.12—34.32 Mbps
10Shell Energy63.88 Mbps13.53—33.89 Mbps
11Zen Internet49.03 Mbps1.27—5.71 Mbps

Frequently Asked Questions about Internet Providers in South Shields

How many broadband providers in South Shields are there?

South Shields has 11 ISPs tested by its 83,655 residents.

Who is the fastest broadband provider in South Shields?

Virgin Media is the fastest broadband provider in South Shields with 724.99 Mbps, and an average internet speed range of 52.62—163.48 Mbps.

Who is the best internet provider in South Shields?

The best internet provider in South Shields is Virgin Media, and their users typically see broadband speeds in the range of 52.62 to 163.48 Mbps.

What is the average internet speed in South Shields?

Users in South Shields see an average internet speed of 32.31 up to 477 Mbps, and the fastest speed we've seen is 771.85 Mbps.

Is Virgin Media available in South Shields?

Broadband service from Virgin Media is available in South Shields, and the fastest speed we've seen from them is 724.99 Mbps.

Is BT available in South Shields?

Broadband service from BT is available in South Shields, and the fastest speed we've seen from them is 771.85 Mbps.

Is TalkTalk available in South Shields?

Broadband service from TalkTalk is available in South Shields, and the fastest speed we've seen from them is 491.16 Mbps.

Is BT full fibre available in South Shields?

Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 56 of South Shields's postcodes.

Who is the most popular broadband provider in South Shields?

The broadband provider with the most users in South Shields is Virgin Media.

Author: Thomas Buck

Last Reviewed By: Tyler Cooper

Published: 10 Nov 2019

Last Updated: 20 Jan 2022

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