Broadband Providers available in South Shields include Virgin Media, BT, and TalkTalk. South Shields's fastest provider is Virgin Media, with a median speed of 78 Mbps. The most popular provider in South Shields is also Virgin Media. The average broadband speed in South Shields in 2022 is 72 Mbps, and the median speed locally is 44 Mbps.
South Shields has the third-lowest fibre access out of all major towns in the North East, and is among the 20 worst-off major towns in terms of fibre access across the UK as a whole. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to only 0.87% of residents. UltraFast 300+ Mbps is available to 79% of residents, while SuperFast 30+ Mbps broadband is available to 99% of South Shields's households.
Despite poor broadband infrastructure, we see high speed test averages in South Shields postcodes like NE34, NE33, NE32, NE31, and NE36. Over the past year, we’ve recorded a 43.9 Mbps median internet speed in South Shields, which is 19% above the United Kingdom national median of 37 Mbps.
South Shields increased access to Gigabit speeds by 0.47 percentage points in the past year. The buildout rate is also better than neighbouring major towns like Darlington (gained 0.38 percentate points) and Redcar (lost 0.06 percentage points).
We rank each provider relative to all providers in The United Kingdom based on their median download and upload speeds, measured round trip time latencies, and the percentage of speeds tests that exceed 50 Mbps.
Customer ratings are based on local reviews matched to South Shields IP addresses. Providers can be scored on a range of 1 to 10, and ranked relative to all providers in The United Kingdom.
Median Speed Test Result
The median is the middle result in the range of tests we measured for each provider in South Shields in the past year. Median speeds provide a better comparison than raw averages because they control for the longtail of tests related to Wi-Fi issues. The charts below represent the distribution of tests associated with each provider from low to high.
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See the chart below for annual reporting on fibre build rates in the South Shields area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.
|1,000+ Mbps||300+ Mbps||30+ Mbps|
of people living in South Shields can obtain to 1,000+ Mbps broadband speeds
of South Shields residents can get 300+ Mbps internet service
Superfast 30+ Mbps Broadband
availability in South Shields
Poor Broadband Speeds
of South Shields is limited to broadband speeds under 30 Mbps
|Year||South Shields Average||United Kingdom Average||Difference|
|2018||26.54 Mbps||26.27 Mbps||1.03% Faster|
|2019||27.24 Mbps||30.63 Mbps||11.07% Slower|
|2020||84.8 Mbps||80.31 Mbps||5.59% Faster|
|2021||71.48 Mbps||66.05 Mbps||8.22% Faster|
|Percentage of Speed Tests in Speed Range|
|Internet Speed Range||South Shields||United Kingdom|
|Very Slow: under 10 Mbps||20.05%||19.92%|
|Slow: 10-30 Mbps||21.37%||25.74%|
|Adequate: 30-60 Mbps||22.12%||25.20%|
|Good: 60-80 Mbps||8.28%||10.20%|
|Fast: 80-300 Mbps||25.20%||15.33%|
|Very Fast: over 300 Mbps||2.98%||3.60%|
|City / Town||Max Speed||Typical Speed Range||Median|
|Greater London||5794.21 Mbps||33.04—95.97 Mbps||45.56 Mbps||Faster|
|South Shields||771.85 Mbps||32.31—106.12 Mbps||43.9 Mbps||-|
|Birmingham||2786.06 Mbps||29.31—107.04 Mbps||38.5 Mbps||Slower|
|Liverpool||1134.53 Mbps||25.56—89.74 Mbps||34.61 Mbps||Slower|
|Nottingham||2371.49 Mbps||16.11—40.25 Mbps||18.99 Mbps||Slower|
|Sheffield||934.82 Mbps||23.76—68.87 Mbps||32.08 Mbps||Slower|
|Bristol||943.13 Mbps||30.38—109.93 Mbps||42.32 Mbps||Slower|
|Glasgow||913.93 Mbps||20.63—71.33 Mbps||32 Mbps||Slower|
|Leicester||935.89 Mbps||27.47—99.31 Mbps||37.03 Mbps||Slower|
|Edinburgh||874.24 Mbps||29.96—107.51 Mbps||38.06 Mbps||Slower|
We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.
|Position||City / Town||Max Speed||Typical Speed Range||Median|
|1||South Shields||771.85 Mbps||32.31—106.12 Mbps||43.9 Mbps||-|
We analysed the results of people in South Shields testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in South Shields ran 4 internet speed tests per session. Looking at broadband download speeds, if the South Shields resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For South Shields's residents, of the internet speed tests we measured, 43.26% were fast, 23.7% slow, and 33.04% broadly the same.
|Provider||Start Time||# Tests||Duration||Start Speed||End Speed||Status|
|Virgin Media||20 Jan 2022 23:15:32||3||3 mins||41.76 Mbps||28.78 Mbps||Needs help|
|Virgin Media||20 Jan 2022 23:14:01||2||4 mins||5.63 Mbps||180.88 Mbps||Improved|
|Virgin Media||20 Jan 2022 22:05:08||4||4 mins||2.13 Mbps||42.62 Mbps||Improved|
|Sky Broadband||20 Jan 2022 22:03:56||5||117 secs||49.33 Mbps||59.54 Mbps||Improved|
|Virgin Media||20 Jan 2022 21:36:01||2||22 mins||146.05 Mbps||223.7 Mbps||Improved|
|Virgin Media||20 Jan 2022 21:53:58||2||34 secs||189.8 Mbps||183.96 Mbps|
|EE||20 Jan 2022 21:38:47||7||3 mins||4.64 Mbps||54.08 Mbps||Improved|
|BT||20 Jan 2022 20:57:11||2||7 mins||158.62 Mbps||123.08 Mbps||Needs help|
|Virgin Media||20 Jan 2022 19:38:28||2||36 secs||37.88 Mbps||39.42 Mbps|
|Virgin Media||20 Jan 2022 18:58:38||2||29 secs||15.27 Mbps||20.88 Mbps||Improved|
|Virgin Media||20 Jan 2022 18:18:20||4||25 mins||15.88 Mbps||23.46 Mbps||Improved|
|Virgin Media||20 Jan 2022 18:40:33||3||2 mins||30.5 Mbps||58.01 Mbps||Improved|
|Virgin Media||20 Jan 2022 18:01:12||5||8 mins||2.61 Mbps||48.9 Mbps||Improved|
|Virgin Media||20 Jan 2022 17:47:55||3||73 secs||39.77 Mbps||40.63 Mbps|
|Sky Broadband||20 Jan 2022 17:37:13||2||14 secs||7.94 Mbps||4.96 Mbps||Needs help, very slow|
|Virgin Media||20 Jan 2022 17:27:50||2||56 secs||129.49 Mbps||167.3 Mbps||Improved|
|Virgin Media||20 Jan 2022 17:15:43||2||37 secs||74.43 Mbps||11.06 Mbps||Needs help|
|Virgin Media||20 Jan 2022 17:15:37||2||27 secs||42.64 Mbps||36.84 Mbps||Needs help|
|Virgin Media||20 Jan 2022 16:26:41||2||6 mins||51.42 Mbps||53.16 Mbps|
|Sky Broadband||20 Jan 2022 16:08:30||5||6 mins||0.42 Mbps||3.6 Mbps||Needs help, very slow|
|#||Provider Name||Max Speed||Typical Speed Range|
|1||Virgin Media||724.99 Mbps||52.62—163.48 Mbps|
|2||CIX||203.71 Mbps||12.94—110.99 Mbps|
|3||BT||771.85 Mbps||17.86—60.32 Mbps|
|4||uno||73.16 Mbps||13.59—71.82 Mbps|
|5||TalkTalk||491.16 Mbps||24.54—56.74 Mbps|
|6||Vodafone||552.26 Mbps||32.53—54.15 Mbps|
|7||EE||276 Mbps||17.88—49.87 Mbps|
|8||Sky Broadband||422.2 Mbps||10.22—45.19 Mbps|
|9||Plusnet||73.86 Mbps||12.12—34.32 Mbps|
|10||Shell Energy||63.88 Mbps||13.53—33.89 Mbps|
|11||Zen Internet||49.03 Mbps||1.27—5.71 Mbps|
South Shields has 11 ISPs tested by its 83,655 residents.
Virgin Media is the fastest broadband provider in South Shields with 724.99 Mbps, and an average internet speed range of 52.62—163.48 Mbps.
The best internet provider in South Shields is Virgin Media, and their users typically see broadband speeds in the range of 52.62 to 163.48 Mbps.
Users in South Shields see an average internet speed of 32.31 up to 477 Mbps, and the fastest speed we've seen is 771.85 Mbps.
Broadband service from Virgin Media is available in South Shields, and the fastest speed we've seen from them is 724.99 Mbps.
Broadband service from BT is available in South Shields, and the fastest speed we've seen from them is 771.85 Mbps.
Broadband service from TalkTalk is available in South Shields, and the fastest speed we've seen from them is 491.16 Mbps.
Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 56 of South Shields's postcodes.
The broadband provider with the most users in South Shields is Virgin Media.
Author: Thomas Buck
Last Reviewed By: Tyler Cooper
Published: 10 Nov 2019
Last Updated: 20 Jan 2022