United Kingdom Norfolk Norwich

Broadband Providers in Norwich

Broadband Providers available in Norwich include Sky Broadband, Virgin Media, and BT. Norwich's fastest provider is Glide, with a median speed of 94 Mbps. The most popular provider in Norwich is Sky Broadband. The average broadband speed in Norwich in 2022 is 57 Mbps, and the median speed locally is 33 Mbps.

 

Norwich Broadband Statistics

Norwich is among the top 10 for fibre access out of all major towns in the East of England, and is among the top 100 best major towns in terms of fibre access across the UK as a whole. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to 9.91% of residents. UltraFast 300+ Mbps is available to 86% of residents, while SuperFast 30+ Mbps broadband is available to 97% of Norwich's households.

Despite good broadband infrastructure, we see low speed test averages in Norwich postcodes like NR3, NR1, NR2, NR5, and NR4. Over the past year, we’ve recorded a 33 Mbps median internet speed in Norwich, which is 11% below the United Kingdom national median of 37 Mbps, and 5.82% above the median broadband speed of 31 Mbps in Norfolk.

Norwich increased access to Gigabit speeds by 9.90 percentage points in the past year. The buildout rate is also better than neighbouring major towns like Great Yarmouth (gained 0.27 percentate points). In addition, real-world speed test data shows that Norwich is marginally faster than Hellesdon (19% slower), Sprowston (8.85% slower), and Colney (2.86% slower).

Local broadband speeds over time

The median broadband speed in Norwich has increased by 70% over the last five years.

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Local broadband speeds in context

As of 2022, the median broadband speed in Norwich is 14% lower than the East of England and 13% lower than the UK overall.

Norwich33 Mbps
East of England37 Mbps
United Kingdom37 Mbps

Norwich 2022 Broadband Scorecard

8th lowest fibre access

Major Towns, East of England

14% below regional broadband speed

East of England

13% below national broadband speed

UK Overall

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Broadband Providers

+ View our methodology for ranking local providers
Most popular choice
 
Provider
Overall Performance
Customer Ratings
Sky Broadband Logo
58 /100
5.20 /10
Sky Broadband
About average
Average
 
95,198 Speed Tests
878 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Virgin Media Logo
69 /100
5.30 /10
Virgin Media
Above average
Average
 
58,399 Speed Tests
1502 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
BT Logo
70 /100
6.0 /10
BT
Above average
Average
 
35,244 Speed Tests
776 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
TalkTalk Logo
52 /100
5.10 /10
TalkTalk
About average
Average
 
19,002 Speed Tests
379 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Plusnet Logo
54 /100
6.20 /10
Plusnet
About average
Average
 
7,974 Speed Tests
442 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
EE Logo
58 /100
6.60 /10
EE
About average
Above Average
 
4,457 Speed Tests
395 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Shell Energy Logo
35 /100
5.0 /10
Shell Energy
Below average
Average
 
904 Speed Tests
55 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Spitfire Logo
88 /100
N/A
Spitfire
Above average
 
744 Speed Tests
Too few reviews
Provider
Overall Performance
Customer Ratings
Vodafone Logo
59 /100
5.50 /10
Vodafone
About average
Average
 
221 Speed Tests
232 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Zen Internet Logo
67 /100
9.90 /10
Zen Internet
Above average
Above Average
 
179 Speed Tests
69 reviews
Provider
Overall Performance
Customer Ratings
WiSpire Logo
37 /100
N/A
WiSpire
Below average
 
155 Speed Tests
Too few reviews
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Broadband Network Infrastructure in Norwich

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Tyler Cooper

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Ofcom Fibre Access Analysis for Norwich

See the chart below for annual reporting on fibre build rates in the Norwich area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.

 1,000+ Mbps300+ Mbps30+ Mbps
YearNorwichNorfolkNorwichNorfolkNorwichNorfolk
20219.91%8.02%85.84%34.59%97.03%94.66%
20200.01%2.81%85.16%30.64%97.12%93.98%
20190.01%1.44%91.02%30.55%99.62%92.67%
20180.00%0.69%88.59%27.93%99.62%89.99%
20170.00%0.05%61.49%13.48%99.11%88.15%
20160.00%0.00%0.00%0.05%98.50%86.10%

Map of Norwich's Fibre Broadband Availability by Postcode

Gigabit Availability

9.91%

of people living in Norwich can obtain to 1,000+ Mbps broadband speeds

Ultrafast Speeds

85.84%

of Norwich residents can get 300+ Mbps internet service

Superfast 30+ Mbps Broadband

97.03%

availability in Norwich

Poor Broadband Speeds

2.93%

of Norwich is limited to broadband speeds under 30 Mbps

Norwich Broadband Speeds Report

Average Broadband Speeds in Norwich

YearNorwich AverageUnited Kingdom AverageDifference
201825.25 Mbps26.27 Mbps3.88% Slower
201929.94 Mbps30.63 Mbps2.25% Slower
202071.64 Mbps80.31 Mbps10.80% Slower
202156.19 Mbps66.05 Mbps14.93% Slower

Norwich Broadband Speed Distribution

 Percentage of Speed Tests in Speed Range
Internet Speed RangeNorwichNorfolkUnited Kingdom
Very Slow: under 10 Mbps21.73%23.95%19.92%
Slow: 10-30 Mbps25.95%27.82%25.74%
Adequate: 30-60 Mbps24.73%25.04%25.20%
Good: 60-80 Mbps10.37%9.77%10.20%
Fast: 80-300 Mbps14.32%11.07%15.33%
Very Fast: over 300 Mbps2.89%2.36%3.60%

How Norwich Compares to Major Cities

City / TownMax SpeedTypical Speed RangeMedian 
Greater London5794.21 Mbps33—95.73 Mbps45.51 MbpsFaster
Birmingham941.32 Mbps29.29—106.98 Mbps38.45 MbpsFaster
Liverpool1134.53 Mbps25.52—89.49 Mbps34.56 MbpsFaster
Bristol943.13 Mbps30.31—109.88 Mbps42.23 MbpsFaster
Leicester935.89 Mbps27.39—99.03 Mbps36.95 MbpsFaster
Edinburgh874.24 Mbps29.95—107.43 Mbps38.01 MbpsFaster
Norwich936.64 Mbps24.59—73.06 Mbps32.71 Mbps-
Nottingham2371.49 Mbps16.27—40.66 Mbps19.2 MbpsSlower
Sheffield932.42 Mbps23.68—68.72 Mbps32.03 MbpsSlower
Glasgow913.93 Mbps20.52—71.27 Mbps31.97 MbpsSlower

Norwich Broadband Speeds Over Time

We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.

How Norwich Compares for Internet Speed in Norfolk

PositionCity / TownMax SpeedTypical Speed RangeMedian 
17East Ruston73.12 Mbps28.35—59.37 Mbps32.96 MbpsFaster
18Baconsthorpe812.78 Mbps21.97—53.96 Mbps32.91 MbpsFaster
19Norwich936.64 Mbps24.59—73.06 Mbps32.71 Mbps-
20Colney914.55 Mbps24.57—55.96 Mbps31.8 MbpsSlower
21Belton with Browston931.71 Mbps21.67—97.91 Mbps31.75 MbpsSlower

Norwich Internet Speed Test Results

We analysed the results of people in Norwich testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in Norwich ran 4 internet speed tests per session. Looking at broadband download speeds, if the Norwich resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For Norwich's residents, of the internet speed tests we measured, 39.2% were fast, 24.24% slow, and 36.56% broadly the same.

Most Recent Tests

ProviderStart Time# TestsDurationStart SpeedEnd SpeedStatus
Virgin Media16 Jan 2022 23:26:48228 secs18.88 Mbps21.61 MbpsImproved
Virgin Media16 Jan 2022 22:53:2122 mins24.69 Mbps42.61 MbpsImproved
Virgin Media16 Jan 2022 22:08:47287 secs3.31 Mbps3.2 MbpsNeeds help, very slow
Sky Broadband16 Jan 2022 21:54:19262 secs5.64 Mbps5.74 MbpsNeeds help, very slow
Virgin Media16 Jan 2022 21:42:39236 secs10.94 Mbps356.88 MbpsImproved
TalkTalk16 Jan 2022 21:42:39227 secs2.8 Mbps0.41 MbpsNeeds help, very slow
Sky Broadband16 Jan 2022 21:40:29236 secs66.09 Mbps68.48 Mbps
Sky Broadband16 Jan 2022 21:13:06353 secs103.94 Mbps122.36 MbpsImproved
BT16 Jan 2022 20:48:53312 mins17.75 Mbps14.48 MbpsNeeds help
Sky Broadband16 Jan 2022 20:22:50246 secs68.62 Mbps65.88 Mbps
Sky Broadband16 Jan 2022 19:49:33260 secs23.84 Mbps23.73 Mbps
Virgin Media16 Jan 2022 19:15:20386 secs91.89 Mbps282.24 MbpsImproved
Virgin Media16 Jan 2022 19:10:36363 secs53.78 Mbps30.36 MbpsNeeds help
Sky Broadband16 Jan 2022 18:38:07256 secs21.66 Mbps26.16 MbpsImproved
Sky Broadband16 Jan 2022 18:22:07231 secs44.3 Mbps42.43 Mbps
TalkTalk16 Jan 2022 18:18:44235 secs32.45 Mbps32.43 Mbps
Sky Broadband16 Jan 2022 18:17:02245 secs51.81 Mbps41.04 MbpsNeeds help
Sky Broadband16 Jan 2022 18:02:4527 mins24.31 Mbps24.42 Mbps
Sky Broadband16 Jan 2022 18:06:1633 mins10.03 Mbps1.85 MbpsNeeds help, very slow
Sky Broadband16 Jan 2022 18:03:3324 mins37.78 Mbps35.66 Mbps

Summary of Internet Service Providers in Norwich

#Provider NameMax SpeedTypical Speed Range
1Glide435.62 Mbps61.66—241.94 Mbps
2CIX830.4 Mbps59.23—215.45 Mbps
3Virgin Media936.64 Mbps50.41—194.35 Mbps
4Zen Internet469.53 Mbps36.03—166.92 Mbps
5Independent Fibre Networks164.12 Mbps32.11—35 Mbps
6Vodafone626.62 Mbps33.32—64.28 Mbps
7BT934.27 Mbps18.89—70.81 Mbps
8Origin Broadband42.83 Mbps0—36.05 Mbps
9TalkTalk524.82 Mbps22.37—53.32 Mbps
10EE919 Mbps15.75—52.48 Mbps
11Spitfire67.24 Mbps36.63—42.02 Mbps
12Sky Broadband519.39 Mbps21.55—56.76 Mbps
13CCS Leeds34.39 Mbps33.06—33.57 Mbps
14Andrews & Arnold73.4 Mbps22.4—32.23 Mbps
15Plusnet74.72 Mbps13.83—37.3 Mbps
16Shell Energy70.59 Mbps8.01—30.85 Mbps
17WiSpire32.42 Mbps8.91—25.69 Mbps

Frequently Asked Questions about Internet Providers in Norwich

How many broadband providers in Norwich are there?

Norwich has 17 ISPs tested by its 141,137 residents.

Who is the fastest broadband provider in Norwich?

Glide is the fastest broadband provider in Norwich with 435.62 Mbps, and an average internet speed range of 61.66—241.94 Mbps.

Who is the best internet provider in Norwich?

The best internet provider in Norwich is Glide, and their users typically see broadband speeds in the range of 61.66 to 241.94 Mbps.

What is the average internet speed in Norwich?

Users in Norwich see an average internet speed of 24.59 up to 869 Mbps, and the fastest speed we've seen is 936.64 Mbps.

Is Sky Broadband available in Norwich?

Broadband service from Sky Broadband is available in Norwich, and the fastest speed we've seen from them is 519.39 Mbps.

Is Virgin Media available in Norwich?

Broadband service from Virgin Media is available in Norwich, and the fastest speed we've seen from them is 936.64 Mbps.

Is BT available in Norwich?

Broadband service from BT is available in Norwich, and the fastest speed we've seen from them is 934.27 Mbps.

Is BT full fibre available in Norwich?

Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 837 of Norwich's postcodes.

Who is the most popular broadband provider in Norwich?

The broadband provider with the most users in Norwich is Sky Broadband.

Author: Thomas Buck

Last Reviewed By: Tyler Cooper

Published: 10 Nov 2019

Last Updated: 16 Jan 2022

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