United Kingdom Newcastle upon Tyne

Broadband Providers in Newcastle upon Tyne

Broadband Providers available in Newcastle upon Tyne include Sky Broadband, Virgin Media, and TalkTalk. Newcastle upon Tyne's fastest provider is Virgin Media, with a median speed of 79 Mbps. The most popular provider in Newcastle upon Tyne is Sky Broadband. The average broadband speed in Newcastle upon Tyne in 2022 is 57 Mbps, and the median speed locally is 33 Mbps.

 

Newcastle upon Tyne Broadband Statistics

Newcastle upon Tyne has the best fibre access out of all major cities in the North East, and is among the top 100 best major cities in terms of fibre access across the UK as a whole. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to 30% of residents. UltraFast 300+ Mbps is available to 76% of residents, while SuperFast 30+ Mbps broadband is available to 97% of Newcastle upon Tyne's households.

Despite good broadband infrastructure, we see low speed test averages in Newcastle upon Tyne postcodes like NE3, NE6, NE4, NE5, and NE15. Over the past year, we’ve recorded a 32.86 Mbps median internet speed in Newcastle upon Tyne, which is 11% below the United Kingdom national median of 37 Mbps.

Newcastle upon Tyne increased access to Gigabit speeds by 20 percentage points in the past year. The buildout rate is also better than neighbouring major cities like Sunderland (gained 3.46 percentate points), Gateshead (gained 1.85 percentate points), and Stockton-on-Tees (gained 0.22 percentate points). In addition, real-world speed test data shows that Newcastle upon Tyne is significantly outperformed by Brunswick (28% faster) and Hazlerigg (0.58% faster).

Local broadband speeds over time

The median broadband speed in Newcastle upon Tyne has increased by 80% over the last five years.

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Local broadband speeds in context

As of 2022, the median broadband speed in Newcastle upon Tyne is 6.12% lower than the North East and 12% lower than the UK overall.

Newcastle upon Tyne33 Mbps
North East35 Mbps
United Kingdom37 Mbps

Newcastle upon Tyne 2022 Broadband Scorecard

First place fibre access

Major Cities, North East

6.12% below regional broadband speed

North East

12% below national broadband speed

UK Overall

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Broadband Providers

+ View our methodology for ranking local providers
Most popular choice
 
Provider
Overall Performance
Customer Ratings
Sky Broadband Logo
58 /100
5.20 /10
Sky Broadband
About average
Average
 
49,916 Speed Tests
878 reviews
Plans & Pricing
Fastest median speed
 
Provider
Overall Performance
Customer Ratings
Virgin Media Logo
69 /100
5.30 /10
Virgin Media
Above average
Average
 
49,361 Speed Tests
1502 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
TalkTalk Logo
52 /100
5.10 /10
TalkTalk
About average
Average
 
19,713 Speed Tests
379 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
BT Logo
70 /100
6.0 /10
BT
Above average
Average
 
15,450 Speed Tests
776 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
EE Logo
58 /100
6.60 /10
EE
About average
Above Average
 
6,085 Speed Tests
395 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Plusnet Logo
54 /100
6.20 /10
Plusnet
About average
Average
 
5,888 Speed Tests
442 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Vodafone Logo
60 /100
5.50 /10
Vodafone
About average
Average
 
5,128 Speed Tests
232 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Shell Energy Logo
35 /100
5.0 /10
Shell Energy
Below average
Average
 
1,061 Speed Tests
55 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Hyperoptic Logo
97 /100
9.60 /10
Hyperoptic
Above average
Above Average
 
253 Speed Tests
48 reviews
Provider
Overall Performance
Customer Ratings
Glide Logo
68 /100
7.50 /10
Glide
Above average
Above Average
 
205 Speed Tests
10 reviews
Provider
Overall Performance
Customer Ratings
Zen Internet Logo
67 /100
9.90 /10
Zen Internet
Above average
Above Average
 
99 Speed Tests
69 reviews
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Broadband Network Infrastructure in Newcastle upon Tyne

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Ofcom Fibre Access Analysis for Newcastle upon Tyne

See the chart below for annual reporting on fibre build rates in the Newcastle upon Tyne area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.

 1,000+ Mbps300+ Mbps30+ Mbps
202129.53%76.43%97.38%
20209.67%68.82%97.94%
20194.61%67.99%98.62%
20184.57%66.36%98.17%
20172.96%27.65%97.03%
20160.00%2.28%94.00%

Map of Newcastle upon Tyne's Fibre Broadband Availability by Postcode

Gigabit Availability

29.53%

of people living in Newcastle upon Tyne can obtain to 1,000+ Mbps broadband speeds

Ultrafast Speeds

76.43%

of Newcastle upon Tyne residents can get 300+ Mbps internet service

Superfast 30+ Mbps Broadband

97.38%

availability in Newcastle upon Tyne

Poor Broadband Speeds

2.02%

of Newcastle upon Tyne is limited to broadband speeds under 30 Mbps

Newcastle upon Tyne Broadband Speeds Report

Average Broadband Speeds in Newcastle upon Tyne

YearNewcastle upon Tyne AverageUnited Kingdom AverageDifference
201819.85 Mbps26.27 Mbps24.44% Slower
201921.93 Mbps30.63 Mbps28.40% Slower
202060.87 Mbps80.31 Mbps24.21% Slower
202156.87 Mbps66.05 Mbps13.90% Slower

Newcastle upon Tyne Broadband Speed Distribution

 Percentage of Speed Tests in Speed Range
Internet Speed RangeNewcastle upon TyneUnited Kingdom
Very Slow: under 10 Mbps23.92%19.92%
Slow: 10-30 Mbps27.17%25.74%
Adequate: 30-60 Mbps22.88%25.20%
Good: 60-80 Mbps7.83%10.20%
Fast: 80-300 Mbps16.06%15.33%
Very Fast: over 300 Mbps2.14%3.60%

How Newcastle upon Tyne Compares to Major Cities

City / TownMax SpeedTypical Speed RangeMedian 
Greater London5794.21 Mbps32.96—95.6 Mbps45.49 MbpsFaster
Birmingham941.32 Mbps29.26—106.92 Mbps38.41 MbpsFaster
Liverpool1134.53 Mbps25.5—89.41 Mbps34.55 MbpsFaster
Bristol943.13 Mbps30.28—109.85 Mbps42.19 MbpsFaster
Leicester935.89 Mbps27.38—98.99 Mbps36.93 MbpsFaster
Edinburgh874.24 Mbps29.95—107.42 Mbps38 MbpsFaster
Newcastle upon Tyne934.04 Mbps24.02—78.19 Mbps32.86 Mbps-
Nottingham2371.49 Mbps16.34—40.87 Mbps19.3 MbpsSlower
Sheffield932.42 Mbps23.67—68.69 Mbps32.02 MbpsSlower
Glasgow913.93 Mbps20.52—71.3 Mbps31.97 MbpsSlower

Cities and Provider Internet Speeds in Newcastle upon Tyne

PositionCityMax SpeedTypical Speed RangeMedian# Providers
1Brunswick901.41 Mbps27.96—151.68 Mbps42.22 Mbps9
2Newcastle upon Tyne934.04 Mbps24.02—78.19 Mbps32.86 Mbps17

Newcastle upon Tyne Broadband Speeds Over Time

We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.

How Newcastle upon Tyne Compares for Internet Speed in Newcastle upon Tyne

PositionCity / TownMax SpeedTypical Speed RangeMedian 
1Brunswick901.41 Mbps27.96—151.68 Mbps42.22 MbpsFaster
2Hazlerigg73.72 Mbps32.41—57.62 Mbps33.05 MbpsFaster
3Newcastle upon Tyne934.04 Mbps24.02—78.19 Mbps32.86 Mbps-
4Dinnington64.55 Mbps1.89—16.28 Mbps3.53 MbpsSlower

Newcastle upon Tyne Internet Speed Test Results

We analysed the results of people in Newcastle upon Tyne testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in Newcastle upon Tyne ran 4 internet speed tests per session. Looking at broadband download speeds, if the Newcastle upon Tyne resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For Newcastle upon Tyne's residents, of the internet speed tests we measured, 41.13% were fast, 24.92% slow, and 33.94% broadly the same.

Most Recent Tests

ProviderStart Time# TestsDurationStart SpeedEnd SpeedStatus
Virgin Media14 Jan 2022 23:38:16234 secs53.52 Mbps75.17 MbpsImproved
Sky Broadband14 Jan 2022 23:26:4444 mins15.82 Mbps15.23 Mbps
Virgin Media14 Jan 2022 23:26:1332 mins24.43 Mbps33.18 MbpsImproved
Vodafone14 Jan 2022 23:19:12218 secs54.35 Mbps56.59 Mbps
Sky Broadband14 Jan 2022 22:19:57232 secs1.53 Mbps6.79 MbpsNeeds help, very slow
EE14 Jan 2022 22:19:06273 secs11.54 Mbps30.2 MbpsImproved
TalkTalk14 Jan 2022 22:13:1224 mins9.2 Mbps17.07 MbpsImproved
Vodafone14 Jan 2022 21:31:2522 mins205.59 Mbps394.07 MbpsImproved
BT14 Jan 2022 21:25:1423 mins0.64 Mbps0.2 MbpsNeeds help, very slow
Plusnet14 Jan 2022 21:23:19285 secs19.75 Mbps18.9 Mbps
Virgin Media14 Jan 2022 21:06:16298 secs2.46 Mbps0.43 MbpsNeeds help, very slow
Virgin Media14 Jan 2022 21:02:29388 secs37.42 Mbps51.64 MbpsImproved
Virgin Media14 Jan 2022 20:40:19319 mins34.29 Mbps40.2 MbpsImproved
Virgin Media14 Jan 2022 20:54:364110 secs476.63 Mbps18.87 MbpsNeeds help
Virgin Media14 Jan 2022 20:49:2422 secs0.94 Mbps0.75 MbpsNeeds help, very slow
Plusnet14 Jan 2022 20:14:48259 secs5.86 Mbps5.89 MbpsNeeds help, very slow
Virgin Media14 Jan 2022 20:13:55282 secs45.11 Mbps46.7 Mbps
TalkTalk14 Jan 2022 20:10:45227 secs28.54 Mbps29.46 Mbps
TalkTalk14 Jan 2022 19:52:4749 mins4.75 Mbps10.76 MbpsImproved
Virgin Media14 Jan 2022 19:38:27215 mins472.64 Mbps437.13 Mbps

Summary of Internet Service Providers in Newcastle upon Tyne

#Provider NameMax SpeedTypical Speed Range
1Hyperoptic879.63 Mbps35.46—165.67 Mbps
2Virgin Media932.29 Mbps50.3—190.44 Mbps
3CCS Leeds906.94 Mbps8.6—62.09 Mbps
4Independent Fibre Networks162.55 Mbps22.34—46.22 Mbps
5Zen Internet902.98 Mbps29.55—73.62 Mbps
6Glide662.68 Mbps25.01—80.26 Mbps
7BT894.39 Mbps23—69.04 Mbps
8CIX174.88 Mbps35.53—84.48 Mbps
9EE701.8 Mbps22.5—65.17 Mbps
10Vodafone934.04 Mbps29.44—53.41 Mbps
11Andrews & Arnold35.47 Mbps0—35.45 Mbps
12TalkTalk500.01 Mbps20.1—49.61 Mbps
13Sky Broadband478.04 Mbps16.36—49.82 Mbps
14Plusnet74.06 Mbps15.55—38.33 Mbps
15Call2770.04 Mbps13.6—32.56 Mbps
16Shell Energy73.39 Mbps9—32.68 Mbps
17O2 Broadband33.52 Mbps1.42—8.98 Mbps

Frequently Asked Questions about Internet Providers in Newcastle upon Tyne

How many broadband providers in Newcastle upon Tyne are there?

Newcastle upon Tyne has 17 ISPs tested by its 300,196 residents.

Who is the fastest broadband provider in Newcastle upon Tyne?

Virgin Media is the fastest broadband provider in Newcastle upon Tyne with 932.29 Mbps, and an average internet speed range of 50.3—190.44 Mbps.

Who is the best internet provider in Newcastle upon Tyne?

The best internet provider in Newcastle upon Tyne is Virgin Media, and their users typically see broadband speeds in the range of 50.3 to 190.44 Mbps.

What is the average internet speed in Newcastle upon Tyne?

Users in Newcastle upon Tyne see an average internet speed of 24.02 up to 764 Mbps, and the fastest speed we've seen is 934.04 Mbps.

Is Sky Broadband available in Newcastle upon Tyne?

Broadband service from Sky Broadband is available in Newcastle upon Tyne, and the fastest speed we've seen from them is 478.04 Mbps.

Is Virgin Media available in Newcastle upon Tyne?

Broadband service from Virgin Media is available in Newcastle upon Tyne, and the fastest speed we've seen from them is 932.29 Mbps.

Is TalkTalk available in Newcastle upon Tyne?

Broadband service from TalkTalk is available in Newcastle upon Tyne, and the fastest speed we've seen from them is 500.01 Mbps.

Is BT full fibre available in Newcastle upon Tyne?

Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 1022 of Newcastle upon Tyne's postcodes.

Who is the most popular broadband provider in Newcastle upon Tyne?

The broadband provider with the most users in Newcastle upon Tyne is Sky Broadband.

Author: Thomas Buck

Last Reviewed By: Tyler Cooper

Published: 10 Nov 2019

Last Updated: 14 Jan 2022

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