United Kingdom Greater London Tower Hamlets

Broadband Providers in Tower Hamlets

Broadband Providers available in Tower Hamlets include Sky Broadband, Hyperoptic, and BT. Tower Hamlets's fastest provider is Community Fibre, with a median speed of 106 Mbps. The most popular provider in Tower Hamlets is Sky Broadband. The average broadband speed in Tower Hamlets in 2022 is 78 Mbps, and the median speed locally is 38 Mbps.

 

Tower Hamlets Broadband Statistics

Tower Hamlets is among the 5 worst-off for fibre access out of all major cities in London, and is among the 50 worst-off major cities in terms of fibre access across the UK as a whole. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to 67% of residents. UltraFast 300+ Mbps is available to 70% of residents, while SuperFast 30+ Mbps broadband is available to 93% of Tower Hamlets's households.

Despite poor broadband infrastructure, we see high speed test averages in Tower Hamlets postcodes like E14, E1, E3, E2, and E1W. Over the past year, we’ve recorded a 38 Mbps median internet speed in Tower Hamlets, which is 3.04% above the United Kingdom national median of 37 Mbps, and 17% below the median broadband speed of 46 Mbps in Greater London.

Tower Hamlets increased access to Gigabit speeds by 38 percentage points in the past year. The buildout rate is also better than neighbouring major cities like Barnet (gained 38 percentate points) and Hammersmith (gained 32 percentate points). In addition, real-world speed test data shows that Tower Hamlets is marginally outperformed by Southwark (5.87% faster) and Lambeth (1.82% faster).

 
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Broadband Providers

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Most popular choice
 
Provider
Overall Performance
Customer Ratings
Sky Broadband Logo
58 /100
5.20 /10
Sky Broadband
About average
Average
 
265,023 Speed Tests
883 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Hyperoptic Logo
97 /100
9.50 /10
Hyperoptic
Above average
Above Average
 
160,989 Speed Tests
48 reviews
Provider
Overall Performance
Customer Ratings
BT Logo
69 /100
5.90 /10
BT
Above average
Average
 
66,015 Speed Tests
780 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Vodafone Logo
61 /100
5.50 /10
Vodafone
Above average
Average
 
53,814 Speed Tests
232 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Virgin Media Logo
68 /100
5.30 /10
Virgin Media
Above average
Average
 
43,874 Speed Tests
1519 reviews
Plans & Pricing
Fastest median speed
 
Provider
Overall Performance
Customer Ratings
Community Fibre Logo
96 /100
9.70 /10
Community Fibre
Above average
Above Average
 
31,656 Speed Tests
16 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
TalkTalk Logo
52 /100
5.10 /10
TalkTalk
About average
Average
 
20,691 Speed Tests
379 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Origin Broadband Logo
49 /100
5.50 /10
Origin Broadband
About average
Average
 
20,604 Speed Tests
29 reviews
Provider
Overall Performance
Customer Ratings
Plusnet Logo
55 /100
6.10 /10
Plusnet
About average
Average
 
18,543 Speed Tests
444 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
EE Logo
58 /100
6.50 /10
EE
About average
Above Average
 
16,484 Speed Tests
396 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Zen Internet Logo
65 /100
9.80 /10
Zen Internet
Above average
Above Average
 
4,953 Speed Tests
69 reviews
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Broadband Network Infrastructure in Tower Hamlets

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Tyler Cooper

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Ofcom Fibre Access Analysis for Tower Hamlets

See the chart below for annual reporting on fibre build rates in the Tower Hamlets area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.

 1,000+ Mbps300+ Mbps30+ Mbps
YearTower HamletsGreater LondonTower HamletsGreater LondonTower HamletsGreater London
202167.28%80.02%69.80%81.71%92.98%97.82%
202029.07%13.98%60.07%78.10%92.05%97.61%
201918.69%7.07%59.70%77.11%90.58%97.87%
201824.12%6.94%55.43%70.70%94.39%98.26%
201719.66%3.96%41.35%56.93%90.04%96.62%
20160.00%0.00%11.47%2.74%74.97%92.50%

Gigabit Availability

67.28%

of people living in Tower Hamlets can obtain to 1,000+ Mbps broadband speeds

Ultrafast Speeds

69.80%

of Tower Hamlets residents can get 300+ Mbps internet service

Superfast 30+ Mbps Broadband

92.98%

availability in Tower Hamlets

Poor Broadband Speeds

6.18%

of Tower Hamlets is limited to broadband speeds under 30 Mbps

Tower Hamlets Broadband Speeds Report

Average Broadband Speeds in Tower Hamlets

YearTower Hamlets AverageUnited Kingdom AverageDifference
201822.25 Mbps26.27 Mbps15.30% Slower
201945.31 Mbps30.63 Mbps47.93% Faster
2020102.26 Mbps80.31 Mbps27.33% Faster
202177.7 Mbps66.05 Mbps17.64% Faster

Tower Hamlets Broadband Speed Distribution

 Percentage of Speed Tests in Speed Range
Internet Speed RangeTower HamletsGreater LondonUnited Kingdom
Very Slow: under 10 Mbps21.68%19.27%19.92%
Slow: 10-30 Mbps23.36%22.33%25.74%
Adequate: 30-60 Mbps22.82%26.44%25.20%
Good: 60-80 Mbps10.38%11.95%10.20%
Fast: 80-300 Mbps16.60%15.83%15.33%
Very Fast: over 300 Mbps5.17%4.19%3.60%

How Tower Hamlets Compares to Major Cities

City / TownMax SpeedTypical Speed RangeMedian 
Greater London5794.21 Mbps33.04—95.97 Mbps45.56 MbpsFaster
Birmingham2786.06 Mbps29.31—107.04 Mbps38.5 MbpsFaster
Bristol943.13 Mbps30.38—109.93 Mbps42.32 MbpsFaster
Edinburgh874.24 Mbps29.96—107.51 Mbps38.06 MbpsFaster
Tower Hamlets3112.87 Mbps28.95—94.04 Mbps37.98 Mbps-
Liverpool1134.53 Mbps25.56—89.74 Mbps34.61 MbpsSlower
Nottingham2371.49 Mbps16.11—40.25 Mbps18.99 MbpsSlower
Sheffield934.82 Mbps23.76—68.87 Mbps32.08 MbpsSlower
Glasgow913.93 Mbps20.63—71.33 Mbps32 MbpsSlower
Leicester935.89 Mbps27.47—99.31 Mbps37.03 MbpsSlower

Tower Hamlets Broadband Speeds Over Time

We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.

How Tower Hamlets Compares for Internet Speed in Greater London

PositionCity / TownMax SpeedTypical Speed RangeMedian 
27Southwark945.94 Mbps28.82—108.6 Mbps40.21 MbpsFaster
28Lambeth1849.17 Mbps26.61—95.53 Mbps38.67 MbpsFaster
29Tower Hamlets3112.87 Mbps28.95—94.04 Mbps37.98 Mbps-
30Greenwich1842.04 Mbps27.22—74.3 Mbps36.45 MbpsSlower
31Brent946.36 Mbps27.91—69.07 Mbps36.33 MbpsSlower

Tower Hamlets Internet Speed Test Results

We analysed the results of people in Tower Hamlets testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in Tower Hamlets ran 4 internet speed tests per session. Looking at broadband download speeds, if the Tower Hamlets resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For Tower Hamlets's residents, of the internet speed tests we measured, 40.12% were fast, 26.15% slow, and 33.72% broadly the same.

Most Recent Tests

ProviderStart Time# TestsDurationStart SpeedEnd SpeedStatus
Hyperoptic20 Jan 2022 23:41:3525 mins17.06 Mbps154.79 MbpsImproved
BT20 Jan 2022 23:43:17227 secs39.18 Mbps39.23 Mbps
Virgin Media20 Jan 2022 23:20:14310 mins7.4 Mbps27.94 MbpsImproved
Hyperoptic20 Jan 2022 23:24:39253 secs332.76 Mbps320.83 Mbps
Hyperoptic20 Jan 2022 23:16:5526 mins387.13 Mbps156.74 MbpsNeeds help
Hyperoptic20 Jan 2022 23:08:10212 mins413.24 Mbps524.81 MbpsImproved
Sky Broadband20 Jan 2022 22:50:04529 mins1.48 Mbps2.43 MbpsNeeds help, very slow
Virgin Media20 Jan 2022 22:51:36623 mins1.64 Mbps6.75 MbpsNeeds help, very slow
Plusnet20 Jan 2022 23:12:32212 secs64.16 Mbps67.61 Mbps
Virgin Media20 Jan 2022 23:07:1032 mins25.58 Mbps32.15 MbpsImproved
Sky Broadband20 Jan 2022 23:08:35246 secs1.41 Mbps25.97 MbpsImproved
Sky Broadband20 Jan 2022 23:04:43227 secs16.56 Mbps16.58 Mbps
Community Fibre20 Jan 2022 22:42:08522 mins24.67 Mbps4.96 MbpsNeeds help, very slow
Sky Broadband20 Jan 2022 23:01:342109 secs58.85 Mbps53.82 Mbps
Sky Broadband20 Jan 2022 22:34:56226 mins272.64 Mbps283.52 Mbps
Sky Broadband20 Jan 2022 22:59:26269 secs69.1 Mbps1.1 MbpsNeeds help, very slow
Sky Broadband20 Jan 2022 22:57:41239 secs22.71 Mbps19.16 MbpsNeeds help
Sky Broadband20 Jan 2022 22:53:19271 secs6.37 Mbps5.75 MbpsNeeds help, very slow
Vodafone20 Jan 2022 22:53:02241 secs113.13 Mbps213.35 MbpsImproved
Vodafone20 Jan 2022 22:49:3923 mins211.31 Mbps197.75 Mbps

Summary of Internet Service Providers in Tower Hamlets

#Provider NameMax SpeedTypical Speed Range
1Zen Internet908.17 Mbps54.63—429.67 Mbps
2Hyperoptic945.49 Mbps65.8—272.85 Mbps
3Community Fibre3112.87 Mbps77.13—262.26 Mbps
4G.Network430.4 Mbps38.48—240.77 Mbps
5Optimity946.4 Mbps42.4—169.91 Mbps
6Glide887.17 Mbps32.15—115.08 Mbps
7Virgin Media939.54 Mbps37.98—188.55 Mbps
8FastNet425.37 Mbps36.87—91.03 Mbps
9Cerberus Networks103.3 Mbps59.47—103.29 Mbps
10Independent Fibre Networks374.68 Mbps38.46—112 Mbps
11Vodafone939.2 Mbps31.97—69.23 Mbps
12Spitfire467.41 Mbps40.79—90.17 Mbps
13BT939.04 Mbps25.68—70.1 Mbps
14iDNET285.37 Mbps20.93—72.25 Mbps
15Structured Communications102.17 Mbps29.37—70.83 Mbps
16CIX299.98 Mbps20.6—88.12 Mbps
17TalkTalk937.84 Mbps26.76—62.27 Mbps
18EE921.49 Mbps18.01—55.04 Mbps
19Sky Broadband910.2 Mbps19.91—57.65 Mbps
20Contingency Networks203.15 Mbps5.32—69.81 Mbps
21Call2772.84 Mbps13.43—42.78 Mbps
22Origin Broadband74.82 Mbps16.05—36.74 Mbps
23Plusnet74.79 Mbps11.57—42.5 Mbps
24Andrews & Arnold144.5 Mbps3.87—36.22 Mbps
25Shell Energy74.56 Mbps6.91—31.07 Mbps
26BazTel25.76 Mbps10.22—10.96 Mbps
27O2 Broadband20.85 Mbps1.62—8.47 Mbps

Frequently Asked Questions about Internet Providers in Tower Hamlets

How many broadband providers in Tower Hamlets are there?

Tower Hamlets has 27 ISPs tested by its 317,705 residents.

Who is the fastest broadband provider in Tower Hamlets?

Community Fibre is the fastest broadband provider in Tower Hamlets with 3112.87 Mbps, and an average internet speed range of 77.13—262.26 Mbps.

Who is the best internet provider in Tower Hamlets?

The best internet provider in Tower Hamlets is Zen Internet, and their users typically see broadband speeds in the range of 54.63 to 429.67 Mbps.

What is the average internet speed in Tower Hamlets?

Users in Tower Hamlets see an average internet speed of 28.95 up to 586 Mbps, and the fastest speed we've seen is 3112.87 Mbps.

Is Sky Broadband available in Tower Hamlets?

Broadband service from Sky Broadband is available in Tower Hamlets, and the fastest speed we've seen from them is 910.2 Mbps.

Is Hyperoptic available in Tower Hamlets?

Broadband service from Hyperoptic is available in Tower Hamlets, and the fastest speed we've seen from them is 945.49 Mbps.

Is BT available in Tower Hamlets?

Broadband service from BT is available in Tower Hamlets, and the fastest speed we've seen from them is 939.04 Mbps.

Is BT full fibre available in Tower Hamlets?

Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 350 of Tower Hamlets's postcodes.

Who is the most popular broadband provider in Tower Hamlets?

The broadband provider with the most users in Tower Hamlets is Sky Broadband.

Author: Thomas Buck

Last Reviewed By: Tyler Cooper

Published: 10 Nov 2019

Last Updated: 20 Jan 2022

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