United Kingdom Greater London Richmond

Broadband Providers in Richmond, Greater London

Broadband Providers available in Richmond include Virgin Media, BT, and Sky Broadband. Richmond's fastest provider is Community Fibre, with a median speed of 101 Mbps. The most popular provider in Richmond is Virgin Media. The average broadband speed in Richmond in 2022 is 105 Mbps, and the median speed locally is 57 Mbps.


Richmond Broadband Statistics

Richmond is among the top 100 for fibre access out of all major cities in the UK, and is among the top 10 best major cities in terms of fibre access in Greater London. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to 89% of residents. UltraFast 300+ Mbps is also available to 89% of residents, while SuperFast 30+ Mbps broadband is available to 99% of Richmond's households.

Great broadband infrastructure results in very high speed test averages in Richmond postcodes like TW1, TW9, TW2, TW12, and TW11. Over the past year, we’ve recorded a 57 Mbps median internet speed in Richmond, which is 56% above the United Kingdom national median of 37 Mbps, and 26% above the median broadband speed of 46 Mbps in Greater London.

Richmond increased access to Gigabit speeds by 73 percentage points in the past year. The buildout rate is also better than neighbouring major cities like Greenwich (gained 73 percentate points), Islington (gained 73 percentate points), and Waltham Forest (gained 70 percentate points). In addition, real-world speed test data shows that Richmond is significantly faster than Ealing (34% slower), Hounslow (13% slower), and Kingston upon Thames (6.97% slower).

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Broadband Providers

+ View our methodology for ranking local providers
Most popular choice
Overall Performance
Customer Ratings
Virgin Media Logo
68 /100
5.30 /10
Virgin Media
Above average
145,623 Speed Tests
1518 reviews
Plans & Pricing
Overall Performance
Customer Ratings
BT Logo
69 /100
5.90 /10
Above average
41,017 Speed Tests
780 reviews
Plans & Pricing
Overall Performance
Customer Ratings
Sky Broadband Logo
58 /100
5.20 /10
Sky Broadband
About average
17,915 Speed Tests
883 reviews
Plans & Pricing
Overall Performance
Customer Ratings
Plusnet Logo
55 /100
6.10 /10
About average
14,561 Speed Tests
444 reviews
Plans & Pricing
Overall Performance
Customer Ratings
TalkTalk Logo
52 /100
5.10 /10
About average
12,717 Speed Tests
379 reviews
Plans & Pricing
Overall Performance
Customer Ratings
Vodafone Logo
61 /100
5.50 /10
Above average
10,566 Speed Tests
232 reviews
Plans & Pricing
Overall Performance
Customer Ratings
EE Logo
58 /100
6.50 /10
About average
Above Average
2,934 Speed Tests
396 reviews
Plans & Pricing
Overall Performance
Customer Ratings
Zen Internet Logo
65 /100
9.80 /10
Zen Internet
Above average
Above Average
2,473 Speed Tests
69 reviews
Overall Performance
Customer Ratings
Shell Energy Logo
35 /100
5.0 /10
Shell Energy
Below average
1,040 Speed Tests
55 reviews
Plans & Pricing
Fastest median speed
Overall Performance
Customer Ratings
Community Fibre Logo
96 /100
9.70 /10
Community Fibre
Above average
Above Average
772 Speed Tests
16 reviews
Plans & Pricing
Overall Performance
Customer Ratings
No Logo
82 /100
7.0 /10
Independent Fibre Networks
Above average
Above Average
337 Speed Tests
4 reviews
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Broadband Network Infrastructure in Richmond

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Tyler Cooper

Research Director

Fair Internet Report

Ofcom Fibre Access Analysis for Richmond

See the chart below for annual reporting on fibre build rates in the Richmond area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.

 1,000+ Mbps300+ Mbps30+ Mbps
YearRichmondGreater LondonRichmondGreater LondonRichmondGreater London

Map of Richmond's Fibre Broadband Availability by Postcode

Gigabit Availability


of people living in Richmond can obtain to 1,000+ Mbps broadband speeds

Ultrafast Speeds


of Richmond residents can get 300+ Mbps internet service

Superfast 30+ Mbps Broadband


availability in Richmond

Poor Broadband Speeds


of Richmond is limited to broadband speeds under 30 Mbps

Richmond Broadband Speeds Report

Average Broadband Speeds in Richmond

YearRichmond AverageUnited Kingdom AverageDifference
201837.38 Mbps26.27 Mbps42.29% Faster
201947.28 Mbps30.63 Mbps54.36% Faster
2020131.17 Mbps80.31 Mbps63.33% Faster
2021104.49 Mbps66.05 Mbps58.20% Faster

Richmond Broadband Speed Distribution

 Percentage of Speed Tests in Speed Range
Internet Speed RangeRichmondGreater LondonUnited Kingdom
Very Slow: under 10 Mbps22.62%19.27%19.92%
Slow: 10-30 Mbps25.15%22.33%25.74%
Adequate: 30-60 Mbps19.57%26.44%25.20%
Good: 60-80 Mbps8.71%11.95%10.20%
Fast: 80-300 Mbps17.95%15.83%15.33%
Very Fast: over 300 Mbps6.01%4.19%3.60%

How Richmond Compares to Major Cities

City / TownMax SpeedTypical Speed RangeMedian 
Richmond941.64 Mbps39.91—187.07 Mbps57.42 Mbps-
Greater London5794.21 Mbps33.04—95.97 Mbps45.56 MbpsSlower
Birmingham2786.06 Mbps29.31—107.04 Mbps38.5 MbpsSlower
Liverpool1134.53 Mbps25.56—89.74 Mbps34.61 MbpsSlower
Nottingham2371.49 Mbps16.11—40.25 Mbps18.99 MbpsSlower
Sheffield934.82 Mbps23.76—68.87 Mbps32.08 MbpsSlower
Bristol943.13 Mbps30.38—109.93 Mbps42.32 MbpsSlower
Glasgow913.93 Mbps20.63—71.33 Mbps32 MbpsSlower
Leicester935.89 Mbps27.47—99.31 Mbps37.03 MbpsSlower
Edinburgh874.24 Mbps29.96—107.51 Mbps38.06 MbpsSlower

Richmond Broadband Speeds Over Time

We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.

How Richmond Compares for Internet Speed in Greater London

PositionCity / TownMax SpeedTypical Speed RangeMedian 
1Kensington1622.61 Mbps50.18—179.5 Mbps65.6 MbpsFaster
2Camden3453.27 Mbps46.52—189.05 Mbps63.87 MbpsFaster
3Richmond941.64 Mbps39.91—187.07 Mbps57.42 Mbps-
4Mitcham947.74 Mbps41.84—129.22 Mbps56.16 MbpsSlower
5Enfield Town939.66 Mbps38.72—179.56 Mbps55.87 MbpsSlower

Richmond Internet Speed Test Results

We analysed the results of people in Richmond testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in Richmond ran 6 internet speed tests per session. Looking at broadband download speeds, if the Richmond resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For Richmond's residents, of the internet speed tests we measured, 45.62% were fast, 28.55% slow, and 25.82% broadly the same.

Most Recent Tests

ProviderStart Time# TestsDurationStart SpeedEnd SpeedStatus
Virgin Media20 Jan 2022 23:18:0132 mins6.13 Mbps7.4 MbpsNeeds help, very slow
Virgin Media20 Jan 2022 22:52:10297 secs14.18 Mbps287.54 MbpsImproved
Virgin Media20 Jan 2022 22:31:45229 secs24.49 Mbps9.35 MbpsNeeds help, very slow
Virgin Media20 Jan 2022 22:12:57514 mins89.71 Mbps14.86 MbpsNeeds help
Virgin Media20 Jan 2022 22:17:36239 secs34.22 Mbps36.39 Mbps
Virgin Media20 Jan 2022 22:12:2135 mins372.64 Mbps78.47 MbpsNeeds help
TalkTalk20 Jan 2022 21:16:45550 mins6.01 Mbps7.36 MbpsNeeds help, very slow
TalkTalk20 Jan 2022 21:58:13373 secs48.97 Mbps65.36 MbpsImproved
BT20 Jan 2022 21:55:25377 secs69.83 Mbps34.97 MbpsNeeds help
BT20 Jan 2022 21:55:58244 secs28.57 Mbps17.42 MbpsNeeds help
Virgin Media20 Jan 2022 21:46:58239 secs238.2 Mbps213.3 MbpsNeeds help
Virgin Media20 Jan 2022 21:22:4025 mins132.8 Mbps56.22 MbpsNeeds help
Virgin Media20 Jan 2022 21:25:264104 secs276.87 Mbps295.36 Mbps
Virgin Media20 Jan 2022 21:00:191124 mins27.07 Mbps15.81 MbpsNeeds help
BT20 Jan 2022 20:53:21623 mins3.56 Mbps35.53 MbpsImproved
Sky Broadband20 Jan 2022 20:22:1324 mins36.5 Mbps36.2 Mbps
BT20 Jan 2022 20:23:0732 mins146.67 Mbps146.73 Mbps
BT20 Jan 2022 20:01:12221 mins126.32 Mbps119.86 Mbps
BT20 Jan 2022 20:00:58221 mins143.79 Mbps147.58 Mbps
BT20 Jan 2022 20:13:58371 secs37.94 Mbps93.51 MbpsImproved

Summary of Internet Service Providers in Richmond

#Provider NameMax SpeedTypical Speed Range
1Community Fibre936.14 Mbps72.79—277.64 Mbps
2Spitfire933.95 Mbps19.51—102.59 Mbps
3Virgin Media941.64 Mbps69.4—247.61 Mbps
4G.Network365.95 Mbps87.79—292.31 Mbps
5Glide274.58 Mbps69.68—100.25 Mbps
6Hyperoptic482.25 Mbps24.58—107.36 Mbps
7Independent Fibre Networks372.37 Mbps42.47—114 Mbps
8Zen Internet928.23 Mbps28.3—87.1 Mbps
9BT941.14 Mbps32.83—70.6 Mbps
10CCS Leeds770.92 Mbps39.53—71.11 Mbps
11Vodafone937.1 Mbps29.74—67.25 Mbps
12Andrews & Arnold129.74 Mbps43.18—68.71 Mbps
13CIX93.42 Mbps29.6—76.74 Mbps
14Sky Broadband466.07 Mbps28.36—69.71 Mbps
15TalkTalk922.47 Mbps25.76—61.89 Mbps
16EE631.2 Mbps20.42—54.38 Mbps
17Plusnet74.7 Mbps25.29—55.51 Mbps
18Origin Broadband42.04 Mbps15.67—39.89 Mbps
19FastNet73.76 Mbps17.42—48.24 Mbps
20Cerberus Networks267.12 Mbps15.67—42.1 Mbps
21Gigaclear99.84 Mbps0.19—0.55 Mbps
22KCOM81.23 Mbps6.66—35.08 Mbps
23O2 Broadband55.82 Mbps7.55—13.26 Mbps
24iDNET36.87 Mbps9.62—15.39 Mbps
25Shell Energy74.55 Mbps4.91—27.01 Mbps

Smaller Towns, Villages, and Wards in Richmond

WardMedian AgeRent PrivatelyRent CouncilMortageCommute via Public TransportWork From Home
East Sheen38.020.00%1.64%35.39%42.84%11.81%
Hampton Court41.014.37%3.93%36.18%30.48%9.16%
Hampton Wick39.018.09%3.61%32.44%36.86%9.04%
Kew Green38.026.39%1.95%30.32%47.23%9.95%

Frequently Asked Questions about Internet Providers in Richmond

How many broadband providers in Richmond are there?

Richmond has 25 ISPs tested by its 196,904 residents.

Who is the fastest broadband provider in Richmond?

Community Fibre is the fastest broadband provider in Richmond with 936.14 Mbps, and an average internet speed range of 72.79—277.64 Mbps.

Who is the best internet provider in Richmond?

The best internet provider in Richmond is G.Network, and their users typically see broadband speeds in the range of 87.79 to 292.31 Mbps.

What is the average internet speed in Richmond?

Users in Richmond see an average internet speed of 39.91 up to 136 Mbps, and the fastest speed we've seen is 941.64 Mbps.

Is Virgin Media available in Richmond?

Broadband service from Virgin Media is available in Richmond, and the fastest speed we've seen from them is 941.64 Mbps.

Is BT available in Richmond?

Broadband service from BT is available in Richmond, and the fastest speed we've seen from them is 941.14 Mbps.

Is Sky Broadband available in Richmond?

Broadband service from Sky Broadband is available in Richmond, and the fastest speed we've seen from them is 466.07 Mbps.

Is BT full fibre available in Richmond?

Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 998 of Richmond's postcodes.

Who is the most popular broadband provider in Richmond?

The broadband provider with the most users in Richmond is Virgin Media.

Author: Thomas Buck

Last Reviewed By: Tyler Cooper

Published: 10 Nov 2019

Last Updated: 20 Jan 2022

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