United Kingdom Essex Basildon

Broadband Providers in Basildon

Broadband Providers available in Basildon include Virgin Media, BT, and Sky Broadband. Basildon's fastest provider is CIX, with a median speed of 693 Mbps. The most popular provider in Basildon is Virgin Media. The average broadband speed in Basildon in 2022 is 125 Mbps, and the median speed locally is 67 Mbps.


Basildon Broadband Statistics

Basildon has the third-lowest fibre access out of all major cities in the East of England, and is among the 20 worst-off major cities in terms of fibre access across the UK as a whole. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to 17% of residents. UltraFast 300+ Mbps is available to 87% of residents, while SuperFast 30+ Mbps broadband is available to 99% of Basildon's households.

Despite poor broadband infrastructure, we see very high speed test averages in Basildon postcodes like SS14, SS16, SS15, SS13, and SS12. Over the past year, we’ve recorded a 67 Mbps median internet speed in Basildon, which is 81% above the United Kingdom national median of 37 Mbps, and 81% above the median broadband speed of 37 Mbps in Essex.

Basildon increased access to Gigabit speeds by 11 percentage points in the past year. The buildout rate is also better than neighbouring major cities like Colchester (gained 0.85 percentate points). In addition, real-world speed test data shows that Basildon is marginally outperformed by Bowers Gifford and North Benfleet (0.60% faster), and is dramatically faster than Little Burstead (64% slower) and Billericay (62% slower).

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Broadband Providers

+ View our methodology for ranking local providers
Most popular choice
Overall Performance
Customer Ratings
Virgin Media Logo
68 /100
5.30 /10
Virgin Media
Above average
59,828 Speed Tests
1519 reviews
Plans & Pricing
Overall Performance
Customer Ratings
BT Logo
69 /100
5.90 /10
Above average
14,906 Speed Tests
780 reviews
Plans & Pricing
Overall Performance
Customer Ratings
Sky Broadband Logo
58 /100
5.20 /10
Sky Broadband
About average
5,822 Speed Tests
883 reviews
Plans & Pricing
Overall Performance
Customer Ratings
TalkTalk Logo
52 /100
5.10 /10
About average
2,222 Speed Tests
379 reviews
Plans & Pricing
Overall Performance
Customer Ratings
EE Logo
58 /100
6.50 /10
About average
Above Average
1,779 Speed Tests
396 reviews
Plans & Pricing
Overall Performance
Customer Ratings
Plusnet Logo
55 /100
6.10 /10
About average
1,560 Speed Tests
444 reviews
Plans & Pricing
Fastest median speed
Overall Performance
Customer Ratings
CIX Logo
53 /100
7.60 /10
About average
Above Average
1,521 Speed Tests
2 reviews
Overall Performance
Customer Ratings
Vodafone Logo
61 /100
5.50 /10
Above average
496 Speed Tests
232 reviews
Plans & Pricing
Overall Performance
Customer Ratings
Shell Energy Logo
35 /100
5.0 /10
Shell Energy
Below average
103 Speed Tests
55 reviews
Plans & Pricing
Overall Performance
Customer Ratings
Spitfire Logo
88 /100
Above average
74 Speed Tests
Too few reviews
Overall Performance
Customer Ratings
Andrews & Arnold Logo
71 /100
10 /10
Andrews & Arnold
Above average
Above Average
32 Speed Tests
11 reviews
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Broadband Network Infrastructure in Basildon

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Ofcom Fibre Access Analysis for Basildon

See the chart below for annual reporting on fibre build rates in the Basildon area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.

 1,000+ Mbps300+ Mbps30+ Mbps

Map of Basildon's Fibre Broadband Availability by Postcode

Gigabit Availability


of people living in Basildon can obtain to 1,000+ Mbps broadband speeds

Ultrafast Speeds


of Basildon residents can get 300+ Mbps internet service

Superfast 30+ Mbps Broadband


availability in Basildon

Poor Broadband Speeds


of Basildon is limited to broadband speeds under 30 Mbps

Basildon Broadband Speeds Report

Average Broadband Speeds in Basildon

YearBasildon AverageUnited Kingdom AverageDifference
201836.94 Mbps26.27 Mbps40.62% Faster
201948.27 Mbps30.63 Mbps57.59% Faster
2020143.11 Mbps80.31 Mbps78.20% Faster
2021123.47 Mbps66.05 Mbps86.93% Faster

Basildon Broadband Speed Distribution

 Percentage of Speed Tests in Speed Range
Internet Speed RangeBasildonEssexUnited Kingdom
Very Slow: under 10 Mbps15.46%20.64%19.92%
Slow: 10-30 Mbps17.93%24.35%25.74%
Adequate: 30-60 Mbps16.34%22.82%25.20%
Good: 60-80 Mbps7.56%10.44%10.20%
Fast: 80-300 Mbps30.18%16.79%15.33%
Very Fast: over 300 Mbps12.53%4.96%3.60%

How Basildon Compares to Major Cities

City / TownMax SpeedTypical Speed RangeMedian 
Basildon6329.36 Mbps43.65—214.34 Mbps66.66 Mbps-
Greater London5794.21 Mbps33.04—95.97 Mbps45.56 MbpsSlower
Birmingham2786.06 Mbps29.31—107.04 Mbps38.5 MbpsSlower
Liverpool1134.53 Mbps25.56—89.74 Mbps34.61 MbpsSlower
Nottingham2371.49 Mbps16.11—40.25 Mbps18.99 MbpsSlower
Sheffield934.82 Mbps23.76—68.87 Mbps32.08 MbpsSlower
Bristol943.13 Mbps30.38—109.93 Mbps42.32 MbpsSlower
Glasgow913.93 Mbps20.63—71.33 Mbps32 MbpsSlower
Leicester935.89 Mbps27.47—99.31 Mbps37.03 MbpsSlower
Edinburgh874.24 Mbps29.96—107.51 Mbps38.06 MbpsSlower

Basildon Broadband Speeds Over Time

We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.

How Basildon Compares for Internet Speed in Essex

PositionCity / TownMax SpeedTypical Speed RangeMedian 
5Blackmore, Hook End and Wyatts Green907.84 Mbps67.72—73.43 Mbps70.08 MbpsFaster
6Bowers Gifford and North Benfleet978.33 Mbps41.85—201.27 Mbps67.06 MbpsFaster
7Basildon6329.36 Mbps43.65—214.34 Mbps66.66 Mbps-
8North Weald Bassett832.99 Mbps37.85—196.46 Mbps59.1 MbpsSlower
9Great Oakley73.04 Mbps32.28—67.86 Mbps58.77 MbpsSlower

Basildon Internet Speed Test Results

We analysed the results of people in Basildon testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in Basildon ran 4 internet speed tests per session. Looking at broadband download speeds, if the Basildon resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For Basildon's residents, of the internet speed tests we measured, 41.4% were fast, 24.72% slow, and 33.88% broadly the same.

Most Recent Tests

ProviderStart Time# TestsDurationStart SpeedEnd SpeedStatus
TalkTalk20 Jan 2022 23:14:21355 secs73.42 Mbps73.69 Mbps
Virgin Media20 Jan 2022 21:38:22219 mins55.23 Mbps59.1 Mbps
Virgin Media20 Jan 2022 21:50:28243 secs30.03 Mbps64.81 MbpsImproved
Virgin Media20 Jan 2022 21:17:2432 mins15.88 Mbps19.55 MbpsImproved
Andrews & Arnold20 Jan 2022 21:05:15272 secs0.15 Mbps37.1 MbpsImproved
Virgin Media20 Jan 2022 19:21:5538 mins93.64 Mbps93.61 Mbps
Virgin Media20 Jan 2022 19:16:1924 mins0.2 Mbps71.17 MbpsImproved
Virgin Media20 Jan 2022 19:02:39274 secs52.28 Mbps65.45 MbpsImproved
Virgin Media20 Jan 2022 18:27:352105 secs123.79 Mbps188.83 MbpsImproved
Virgin Media20 Jan 2022 18:09:36917 mins12.29 Mbps14.22 MbpsImproved
Virgin Media20 Jan 2022 18:08:5825 mins242.34 Mbps46.21 MbpsNeeds help
Sky Broadband20 Jan 2022 17:58:5828 mins6.65 Mbps6.59 MbpsNeeds help, very slow
BT20 Jan 2022 17:52:1634 mins29.48 Mbps38.08 MbpsImproved
BT20 Jan 2022 17:53:0922 mins148.09 Mbps147.41 Mbps
Virgin Media20 Jan 2022 17:54:30225 secs104.14 Mbps105.73 Mbps
BT20 Jan 2022 17:04:29251 secs0.63 Mbps1.7 MbpsNeeds help, very slow
Sky Broadband20 Jan 2022 16:37:18922 mins0.35 Mbps71.74 MbpsImproved
Virgin Media20 Jan 2022 16:46:54219 secs0.97 Mbps2.72 MbpsNeeds help, very slow
Virgin Media20 Jan 2022 16:30:52237 secs134.97 Mbps158.26 MbpsImproved
BT20 Jan 2022 15:05:4039 mins85.91 Mbps82.68 Mbps

Summary of Internet Service Providers in Basildon

#Provider NameMax SpeedTypical Speed Range
1CIX791.57 Mbps570.73—739.52 Mbps
2Hyperoptic513.99 Mbps62.64—411.2 Mbps
3Virgin Media6329.36 Mbps70.64—235.69 Mbps
4BT919.16 Mbps29.11—142.84 Mbps
5Zen Internet90.29 Mbps0—3.35 Mbps
6TalkTalk318.08 Mbps18.99—63.62 Mbps
7Vodafone468.18 Mbps26.55—49.61 Mbps
8Spitfire94.19 Mbps5.05—72.43 Mbps
9EE921.34 Mbps15.73—45.76 Mbps
10Plusnet74.73 Mbps20.95—42.18 Mbps
11Andrews & Arnold71.77 Mbps11.74—50.45 Mbps
12Sky Broadband478.78 Mbps12.29—40.89 Mbps
13Independent Fibre Networks117.26 Mbps17.24—24.46 Mbps
14Shell Energy66.1 Mbps9.31—32.16 Mbps

Smaller Towns, Villages, and Wards in Basildon

WardMedian AgeRent PrivatelyRent CouncilMortageCommute via Public TransportWork From Home

Frequently Asked Questions about Internet Providers in Basildon

How many broadband providers in Basildon are there?

Basildon has 14 ISPs tested by its 185,862 residents.

Who is the fastest broadband provider in Basildon?

CIX is the fastest broadband provider in Basildon with 791.57 Mbps, and an average internet speed range of 570.73—739.52 Mbps.

Who is the best internet provider in Basildon?

The best internet provider in Basildon is CIX, and their users typically see broadband speeds in the range of 570.73 to 739.52 Mbps.

What is the average internet speed in Basildon?

Users in Basildon see an average internet speed of 43.65 up to 88 Mbps, and the fastest speed we've seen is 6329.36 Mbps.

Is Virgin Media available in Basildon?

Broadband service from Virgin Media is available in Basildon, and the fastest speed we've seen from them is 6329.36 Mbps.

Is BT available in Basildon?

Broadband service from BT is available in Basildon, and the fastest speed we've seen from them is 919.16 Mbps.

Is Sky Broadband available in Basildon?

Broadband service from Sky Broadband is available in Basildon, and the fastest speed we've seen from them is 478.78 Mbps.

Is BT full fibre available in Basildon?

Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 551 of Basildon's postcodes.

Who is the most popular broadband provider in Basildon?

The broadband provider with the most users in Basildon is Virgin Media.

Author: Thomas Buck

Last Reviewed By: Tyler Cooper

Published: 10 Nov 2019

Last Updated: 20 Jan 2022

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