United Kingdom Durham

Broadband Providers in Durham

Broadband Providers available in Durham include TalkTalk, Plusnet, and Vodafone. Durham's fastest provider is Virgin Media, with a median speed of 57 Mbps. The most popular provider in Durham is TalkTalk. The average broadband speed in Durham in 2022 is 31 Mbps, and the median speed locally is 25 Mbps.

 

Durham Broadband Statistics

Durham has the second-best fibre access out of all medium-sized towns in the North East, and is among the 100 worst-off medium-sized towns in terms of fibre access across the UK as a whole. Our analysis of Ofcom coverage data shows that Gigabit fibre is available to 13% of residents. UltraFast 300+ Mbps is available to 50% of residents, while SuperFast 30+ Mbps broadband is available to 95% of Durham's households.

Poor broadband infrastructure results in very low speed test averages in Durham postcodes like DH1 and DH99. Over the past year, we’ve recorded a 25 Mbps median internet speed in Durham, which is 32% below the United Kingdom national median of 37 Mbps.

Durham increased access to Gigabit speeds by 6.65 percentage points in the past year. The buildout rate is also better than neighbouring medium-sized towns like Blyth (gained 4.53 percentate points), Great Aycliffe (gained 3.54 percentate points), and Thornaby (gained 2.77 percentate points). In addition, real-world speed test data shows that Durham is significantly outperformed by Framwellgate Moor (43% faster) and Bearpark (24% faster).

 
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Broadband Providers

+ View our methodology for ranking local providers
Most popular choice
 
Provider
Overall Performance
Customer Ratings
TalkTalk Logo
52 /100
5.10 /10
TalkTalk
About average
Average
 
4,024 Speed Tests
379 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Plusnet Logo
55 /100
6.10 /10
Plusnet
About average
Average
 
3,866 Speed Tests
444 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Vodafone Logo
61 /100
5.50 /10
Vodafone
Above average
Average
 
2,916 Speed Tests
232 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
BT Logo
69 /100
5.90 /10
BT
Above average
Average
 
1,834 Speed Tests
780 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
EE Logo
58 /100
6.50 /10
EE
About average
Above Average
 
1,790 Speed Tests
396 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Sky Broadband Logo
58 /100
5.20 /10
Sky Broadband
About average
Average
 
669 Speed Tests
883 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Shell Energy Logo
35 /100
5.0 /10
Shell Energy
Below average
Average
 
173 Speed Tests
55 reviews
Plans & Pricing
Fastest median speed
 
Provider
Overall Performance
Customer Ratings
Virgin Media Logo
68 /100
5.30 /10
Virgin Media
Above average
Average
 
85 Speed Tests
1519 reviews
Plans & Pricing
Provider
Overall Performance
Customer Ratings
Glide Logo
67 /100
7.40 /10
Glide
Above average
Above Average
 
54 Speed Tests
10 reviews
Provider
Overall Performance
Customer Ratings
Zen Internet Logo
65 /100
9.80 /10
Zen Internet
Above average
Above Average
 
3 Speed Tests
69 reviews

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Broadband Network Infrastructure in Durham

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Tyler Cooper

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Fair Internet Report

Ofcom Fibre Access Analysis for Durham

See the chart below for annual reporting on fibre build rates in the Durham area. Availability is based on population in postcodes marked as served by Ofcom Connected Nations reports, according to the most recent census.

 1,000+ Mbps300+ Mbps30+ Mbps
202112.79%49.83%95.42%
20206.14%43.84%95.07%
20191.68%37.65%94.85%
20180.46%30.85%93.93%
20170.07%29.46%93.34%
20160.00%0.02%92.61%

Map of Durham's Fibre Broadband Availability by Postcode

Gigabit Availability

12.79%

of people living in Durham can obtain to 1,000+ Mbps broadband speeds

Ultrafast Speeds

49.83%

of Durham residents can get 300+ Mbps internet service

Superfast 30+ Mbps Broadband

95.42%

availability in Durham

Poor Broadband Speeds

4.39%

of Durham is limited to broadband speeds under 30 Mbps

Durham Broadband Speeds Report

Average Broadband Speeds in Durham

YearDurham AverageUnited Kingdom AverageDifference
201815.76 Mbps26.27 Mbps40.01% Slower
201916.78 Mbps30.63 Mbps45.22% Slower
202032.27 Mbps80.31 Mbps59.82% Slower
202130.46 Mbps66.05 Mbps53.88% Slower

Durham Broadband Speed Distribution

 Percentage of Speed Tests in Speed Range
Internet Speed RangeDurhamUnited Kingdom
Very Slow: under 10 Mbps28.67%19.92%
Slow: 10-30 Mbps29.17%25.74%
Adequate: 30-60 Mbps25.77%25.20%
Good: 60-80 Mbps8.34%10.20%
Fast: 80-300 Mbps6.55%15.33%
Very Fast: over 300 Mbps1.49%3.60%

How Durham Compares to Major Cities

City / TownMax SpeedTypical Speed RangeMedian 
Greater London5794.21 Mbps33.04—95.97 Mbps45.56 MbpsFaster
Birmingham2786.06 Mbps29.31—107.04 Mbps38.5 MbpsFaster
Liverpool1134.53 Mbps25.56—89.74 Mbps34.61 MbpsFaster
Sheffield934.82 Mbps23.76—68.87 Mbps32.08 MbpsFaster
Bristol943.13 Mbps30.38—109.93 Mbps42.32 MbpsFaster
Glasgow913.93 Mbps20.63—71.33 Mbps32 MbpsFaster
Leicester935.89 Mbps27.47—99.31 Mbps37.03 MbpsFaster
Edinburgh874.24 Mbps29.96—107.51 Mbps38.06 MbpsFaster
Durham919.98 Mbps18.11—48.81 Mbps25.15 Mbps-
Nottingham2371.49 Mbps16.11—40.25 Mbps18.99 MbpsSlower

Cities and Provider Internet Speeds in Durham

PositionCityMax SpeedTypical Speed RangeMedian# Providers
1Great Aycliffe918.29 Mbps27.55—58.19 Mbps34.71 Mbps8
2Pelton831.66 Mbps27.45—60.6 Mbps33.82 Mbps7
3Monk Hesleden707.59 Mbps26.3—63.45 Mbps33.13 Mbps8
4Wingate768.2 Mbps24.18—55.35 Mbps32.25 Mbps7
5Bishop Auckland900.23 Mbps25.78—62.48 Mbps32.2 Mbps11
6Bearpark620.96 Mbps23.18—53.37 Mbps31.11 Mbps8
7Bournmoor734.26 Mbps24.36—57.34 Mbps31.06 Mbps9
8Cassop-cum-Quarrington415.44 Mbps22.77—62.55 Mbps30.41 Mbps7
9Barnard Castle690.45 Mbps21.57—66.64 Mbps30.38 Mbps7
10Healeyfield892.93 Mbps22.96—64.25 Mbps30.33 Mbps8
11Trimdon776.11 Mbps23.05—64.01 Mbps30.27 Mbps7
12Edmondsley934.23 Mbps20.98—55.91 Mbps28.52 Mbps8
13Ferryhill270.32 Mbps20.2—49.21 Mbps27.95 Mbps8
14Stanley537.83 Mbps19.24—50 Mbps27.56 Mbps9
15Spennymoor720.31 Mbps21.74—49.68 Mbps27.19 Mbps8
16Easington Colliery919.59 Mbps18.18—55.95 Mbps26.72 Mbps8
17Easington Village622.55 Mbps19.14—53.19 Mbps25.77 Mbps8
18Durham919.98 Mbps18.11—48.81 Mbps25.15 Mbps10
19Stanhope378.9 Mbps18.66—36.8 Mbps20.32 Mbps5
20Cotherstone468.78 Mbps7.12—36.49 Mbps12.79 Mbps7
21Barningham72.08 Mbps9.66—23.29 Mbps9.74 Mbps1

Durham Broadband Speeds Over Time

We class broadband speed distributions as follows: very slow under 10 Mbps; slow 10-30 Mbps; adequate 30-60 Mbps; good 60-80 Mbps; fast 80-300 Mbps; very fast over 300 Mbps.

How Durham Compares for Internet Speed in Durham

PositionCity / TownMax SpeedTypical Speed RangeMedian 
26Easington Village622.55 Mbps19.14—53.19 Mbps25.77 MbpsFaster
27South Hetton72.85 Mbps20.15—42.95 Mbps25.65 MbpsFaster
28Durham919.98 Mbps18.11—48.81 Mbps25.15 Mbps-
29Stanhope378.9 Mbps18.66—36.8 Mbps20.32 MbpsSlower
30Cotherstone468.78 Mbps7.12—36.49 Mbps12.79 MbpsSlower

Durham Internet Speed Test Results

We analysed the results of people in Durham testing broadband providers multiple times, with each test starting no more than 30 minutes after the previous speed test. On average, people in Durham ran 4 internet speed tests per session. Looking at broadband download speeds, if the Durham resident's final test is 10% faster than their starting download speed, we count that as a succesful and faster speed test result. We count an unsuccessful, slower result if the final result is 10% slower than the starting result; we'd hope their ISP contacts them ASAP! For broadband speed tests that don't vary by that much, we consider the final result to be the same. For Durham's residents, of the internet speed tests we measured, 46.83% were fast, 25.35% slow, and 27.82% broadly the same.

Most Recent Tests

ProviderStart Time# TestsDurationStart SpeedEnd SpeedStatus
EE20 Jan 2022 20:02:47365 secs5.94 Mbps24.33 MbpsImproved
Plusnet20 Jan 2022 20:02:25260 secs3.42 Mbps3.62 MbpsNeeds help, very slow
TalkTalk20 Jan 2022 11:41:36228 secs35.84 Mbps32.21 MbpsNeeds help
Sky Broadband20 Jan 2022 08:26:59215 mins24.77 Mbps0.29 MbpsNeeds help, very slow
Plusnet20 Jan 2022 00:55:39316 mins0.14 Mbps3.89 MbpsNeeds help, very slow
TalkTalk19 Jan 2022 23:06:59236 secs25.21 Mbps25.34 Mbps
Plusnet19 Jan 2022 20:16:08215 secs0.27 Mbps13.25 MbpsImproved
BT19 Jan 2022 18:54:45230 secs24.15 Mbps24.59 Mbps
TalkTalk19 Jan 2022 16:55:28359 secs2.5 Mbps4.67 MbpsNeeds help, very slow
EE18 Jan 2022 14:32:35263 secs9.21 Mbps17.98 MbpsImproved
TalkTalk18 Jan 2022 09:48:20628 mins55.86 Mbps16.3 MbpsNeeds help
Shell Energy18 Jan 2022 00:16:56517 mins53.95 Mbps55.99 Mbps
TalkTalk17 Jan 2022 22:21:50238 secs25.62 Mbps25.64 Mbps
Vodafone17 Jan 2022 22:01:57277 secs22.63 Mbps49.69 MbpsImproved
EE17 Jan 2022 21:56:17227 secs45.74 Mbps45.75 Mbps
Vodafone17 Jan 2022 21:42:5025 mins36.66 Mbps62.38 MbpsImproved
Sky Broadband17 Jan 2022 19:20:11294 secs55.38 Mbps54.22 Mbps
BT17 Jan 2022 17:27:4635 mins2.45 Mbps4.31 MbpsNeeds help, very slow
TalkTalk17 Jan 2022 16:54:43250 secs4.66 Mbps4.77 MbpsNeeds help, very slow
TalkTalk17 Jan 2022 15:17:1344 mins5.51 Mbps6.27 MbpsNeeds help, very slow

Summary of Internet Service Providers in Durham

#Provider NameMax SpeedTypical Speed Range
1Virgin Media209.72 Mbps41.39—100.36 Mbps
2Glide197.72 Mbps6.42—76.45 Mbps
3BT919.98 Mbps19.03—49.65 Mbps
4Vodafone793.03 Mbps29.85—55.27 Mbps
5TalkTalk513.29 Mbps22.04—48.94 Mbps
6Zen Internet73.5 Mbps0.7—19.7 Mbps
7Sky Broadband144.04 Mbps15.41—48.86 Mbps
8EE307.02 Mbps10.06—45.79 Mbps
9Plusnet74.37 Mbps11.89—36.83 Mbps
10Shell Energy72.81 Mbps13.77—32.09 Mbps

Frequently Asked Questions about Internet Providers in Durham

How many broadband providers in Durham are there?

Durham has 10 ISPs tested by its 47,785 residents.

Who is the fastest broadband provider in Durham?

Virgin Media is the fastest broadband provider in Durham with 209.72 Mbps, and an average internet speed range of 41.39—100.36 Mbps.

Who is the best internet provider in Durham?

The best internet provider in Durham is Virgin Media, and their users typically see broadband speeds in the range of 41.39 to 100.36 Mbps.

What is the average internet speed in Durham?

Users in Durham see an average internet speed of 18.11 up to 2221 Mbps, and the fastest speed we've seen is 919.98 Mbps.

Is TalkTalk available in Durham?

Broadband service from TalkTalk is available in Durham, and the fastest speed we've seen from them is 513.29 Mbps.

Is Plusnet available in Durham?

Broadband service from Plusnet is available in Durham, and the fastest speed we've seen from them is 74.37 Mbps.

Is Vodafone available in Durham?

Broadband service from Vodafone is available in Durham, and the fastest speed we've seen from them is 793.03 Mbps.

Is BT full fibre available in Durham?

Yes, BT offers full fibre to the home (also called FTTH or FTTP) to 34 of Durham's postcodes.

Who is the most popular broadband provider in Durham?

The broadband provider with the most users in Durham is TalkTalk.

Author: Thomas Buck

Last Reviewed By: Tyler Cooper

Published: 10 Nov 2019

Last Updated: 20 Jan 2022

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